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They made me feel like they didn't care about the money, they cared more about getting my car fixed up and making sure I was comfortable and safe.... They were kind, fair priced and for the short amount of time I was in the waiting room before getting a loaner, it was very comfortable. Their service rep, Shaun is a great asset to their team. They have entirely different way of customer service and building loyalty then I have encountered at any Ford Dealership in Berrien County, it certainly made a future customer of me and I will be telling those I care about as well.
Hello Shannon, we're happy to hear you had such a positive experience with our team! It means so much to us to have earned your trust and loyalty... in our business. At Don Woodhams, we value our customers and we look forward to seeing you on your next visit. Take care!
Good repair, fair price, wonderful people and competent service staff
Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for yo...u! Safe travels!
We just had a wonderful experience purchasing a car. My husband doesn't drive much anymore and decided to trade both cars in for a used Ford Escape. There... was no pressure upon making a purchase and we came in serveral times before making our decision. We came in and Richard made it easy for all the papers we signed. This is our third car we've bought from Woodham's and I always have our cars serviced at Woodham's also. I've never had a complaint about their service department. They are honest and I've never had unnecessary work done either. I would like to take John of the service department for all his help and information, Nate the young salesman, (whom I might add went to extra lengths to show us features on the car). Richard helping us finalize the sale. Thank you, John & Karen Balitewicz
This is the 8th vehicle we have purchased from the Woodhams Ford. We bought a used car but were treated as if we were buying the most expensive SUV they... sell. Though there are fine dealers in Virginia Beach, we will continue to purchase from Woodhams.
Timothy, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than ha...ppy to assist you! Safe travels!
experience was good in finding parts & repairing in a very timely manner
Jeffrey, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Woodhams is always great with customer service and makes us feel valued!
My experience was great, as usual. It is always a pleasure to visit this dealership. If I am able to stay while the scheduled work is being done, the... waiting area is very nice.
Gerald, we are so pleased you enjoyed your visit to Don Woodhams Inc! Thank you, and we hope to be of service to you again!
Oil change/recall, my wife was very happy with the facility, the people and the service
David, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything els...e we can do for you! Safe travels!
Prompt. Excellent service at fair prices staff was friendly and knowledgeable
Noise, vibration something not right on front end. Woodhams diagnosed problem. I need a front axle. The parts are on order. woodhams has everything to... correct the problem.