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Faulkner Mazda Harrisburg

(480 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 2 awards
2013 state dealer award
2025 consumer dealer award

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Reviews

(480 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Mazda Harrisburg from DealerRater.

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Faulkner Mazda is clean and neat.

Faulkner Mazda is clean and neat. Their staff is fully knowledgeable, professional and competent when it comes to vehicles and the packages they offer.

Faulkner Mazda is clean and neat.

Faulkner Mazda is clean and neat. Their staff is fully knowledgeable, professional and competent when it comes to vehicles and the packages they offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Completed servicing along with state inspection.

Completed servicing along with state inspection. Work was well done as always. I only use Faulkner Mazada for any servicing for my Miata. Penny was wonderful as always. She provided the video of the servicing along with keeping us informed of status and completion. Work was done to the high standards we expect.

Completed servicing along with state inspection.

Completed servicing along with state inspection. Work was well done as always. I only use Faulkner Mazada for any servicing for my Miata. Penny was wonderful as always. She provided the video of the servicing along with keeping us informed of status and completion. Work was done to the high standards we expect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Prompt service, friendly staff.

Prompt service, friendly staff. I would buy again from Faulkner Mazda. They're taking good care of my CX-70

Prompt service, friendly staff.

Prompt service, friendly staff. I would buy again from Faulkner Mazda. They're taking good care of my CX-70

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Staff was courteous, wanting room clean and comfortable.

Staff was courteous, wanting room clean and comfortable. Prompt service and bathroom clean. Very important.

Staff was courteous, wanting room clean and comfortable.

Staff was courteous, wanting room clean and comfortable. Prompt service and bathroom clean. Very important.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Had my Ram truck serviced at Faulkner Mazda in

Had my Ram truck serviced at Faulkner Mazda in Harrisburg. The service department did a good job.

Had my Ram truck serviced at Faulkner Mazda in

Had my Ram truck serviced at Faulkner Mazda in Harrisburg. The service department did a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent Service Experience at Mazda!

Excellent Service Experience at Mazda! I recently had my vehicle serviced at Mazda, and I couldn’t be more impressed with the entire experience. From the moment I arrived, the staff was courteous, professional, and attentive. They took the time to explain everything clearly, kept me informed throughout the process, and made sure I was comfortable while I waited.

Excellent Service Experience at Mazda!

Excellent Service Experience at Mazda! I recently had my vehicle serviced at Mazda, and I couldn’t be more impressed with the entire experience. From the moment I arrived, the staff was courteous, professional, and attentive. They took the time to explain everything clearly, kept me informed throughout the process, and made sure I was comfortable while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My customer service representative is always awesome.

My customer service representative is always awesome. She is very kind and understanding. She works within my financial constraints and helps me decide on what is absolutely necessary.

My customer service representative is always awesome.

My customer service representative is always awesome. She is very kind and understanding. She works within my financial constraints and helps me decide on what is absolutely necessary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Very professional quick and excellent customer service.

Very professional quick and excellent customer service. Best place to get a car or service

Very professional quick and excellent customer service.

Very professional quick and excellent customer service. Best place to get a car or service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service was fine the mechanic and service coordinator wee

Service was fine the mechanic and service coordinator wee fine. Glad my dad referred me to Faulkner Mazda when I was looking to purchase a new vehicle.

Service was fine the mechanic and service coordinator wee

Service was fine the mechanic and service coordinator wee fine. Glad my dad referred me to Faulkner Mazda when I was looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sean, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Faulkner Mazda Harrisburg!

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Kira (spelling?

Kira (spelling?) was wonderful and clear about what to expect. Service was completed quickly and thoroughly. I never felt like they were pushing me for things I didn't need.

Kira (spelling?

Kira (spelling?) was wonderful and clear about what to expect. Service was completed quickly and thoroughly. I never felt like they were pushing me for things I didn't need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jaclyn, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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