Eddy's Chrysler Dodge Jeep RAM

4.1
(159 reviews)
Visit Eddy's Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 7:00am–1:00pm 9:00am–8:00pm
Sunday Closed Closed
New (316) 867-6724 (316) 867-6724
Used (316) 867-6785 (316) 867-6785
Service (316) 867-6739 (316) 867-6739

Inventory

See all 143 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2021.
Eddy's Chrysler Dodge Jeep Ram is a new dealership revolving around serving the customer! Home of "We'll Beat It!" Bring us any price and we will get you a better deal! Located on the west side of Wichita KS at 11028 West Kellogg exit on Maize Rd.
Out west is best at Eddy's Chrysler Dodge Jeep Ram where you pick it out and we'll work it out!

Service center

Phone number (316) 867-6739

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Reviews

4.1
(159 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great out of town service.

Was visiting from Minnesota and had brake safety issue. Got my RAM 3500 to Eddy's service department at 2:30 on a Friday afternoon. They worked to get issue problems resolved and on my way. Great service and great people.

5.0

Eddys Rocks

Very pleasant experience . Dylan was great with explaining the process and explaining a lot of the important features on the car . Finance was smooth and I felt like my interests were important to all the people I dealt with . Even got a good deal on insurance !

1.0

Terrible service

Terrible service!! Very unfriendly associates. One of the supervisors told me that my extended warranty required me to get the break fluid flushed at 20,000 miles for $129.99 or it would be voided. Well, after looking into my extended warranty it does NOT require it to be flushed. Mmmm… go figure. Had a coupon for oil change but left it at home, he said he HAD TO HAVE the coupon, but come to find out AFTER I paid that the coupon is on their website.

4.2

People are great

The service staff is great, but the facility needs updated. The desks on the service drive are falling apart. Compared to other dealerships I’ve been, this place is a dump from front to back. I’d be embarrassed if I was the owner.

5.0

I recommend this dealership

Terry was a helpful sales person. He, nor anyone there, were pushy but we're knowledgeable and understanding. I highly recommend this dealership for your new or used car purchase, and specifically Terry. Thanks fellas for the excellent service.

Dealer response

Wow, we were blown away by your positive words, Luke. We really appreciate the time you took to write such a kind review! . . Eddy's Chrysler Dodge Jeep Ram | (316) 773-2002 | 11028 W Kellogg Dr. Wichita, KS 67209

4.7

Lieutenant Colonel

It all went according to plan. I arrived on time. The service representative logged me in. The work was performed as promised. They paid special attention to a detail.

Dealer response

Hi James! We're grateful for your glowing review! It means a lot to us that you had a great experience with our service department. Thank you for choosing us for your vehicle needs and we hope to have the pleasure of serving you again! Eddy's Chrysler Dodge Jeep Ram | (316) 773-2002 | 11028 W Kellogg Dr. Wichita, KS 67209

5.0

Great friendly service

Called same day for appointment and got us in and out within 45 minutes. They even provide a video review of work done and additional information about what was found during inspection. Tara is always friendly and knowledgeable about our vehicles.

Dealer response

Chuck, thank you for trusting us with your service and we are glad you had an excellent experience! Thank you for your kind words. We look forward to working with you again for your next service at Eddy's CDJR. . . Eddy's Chrysler Dodge Jeep Ram | (316) 773-2002 | 11028 W Kellogg Dr. Wichita, KS 67209

5.0

2021 Chrysler Pacifica hybrid

We enjoyed a second visit with Rick Nguyen. Rick (Phat) demonstrated the many features of the 2021 Pacifica Hybrid and made the purchasing process pleasant . Vehicle was prepped on location and we drove it off the lot.

Dealer response

Hi Russel! We can't thank you enough for the kind words about your car-buying experience. Thank you for sharing and enjoy your new Pacifica! . . Eddy's Chrysler Dodge Jeep Ram | (316) 773-2002 | 11028 W Kellogg Dr. Wichita, KS 67209

1.0

Oil change

Went in for oil change and engine light on. Was told 2 hrs. Got ride home. 7:20 appt. noon still no call so I called them, told would call me back as kellin on lunch. 3:00 no call. I call got kellin he said almost done I’ll call you little bit. 6:00 no call. Called them 6:00 told kellin was busy he will call back. No call all night. Saturday 7:30 am. Call them. Told kellin not in today. Talk to other advisor, told car was ready at 4pm day before. Go get my car. $462.00 bill. Go to get my car. Been unlocked all night. Not happy. Told by advisor she’s not surprised about kellin. He’s like that always.

Dealer response

We're so sorry we let you down during your recent visit with us. Thank you for sharing your feedback. We've taken your review to heart and would greatly appreciate the opportunity to make this right. Can you call our Customer Relations Manager Ashley at 316-425-5525? Customer satisfaction is very important to us and we look forward to speaking with you soon. . . Eddy's Chrysler Dodge Jeep Ram | (316) 773-2002 | 11028 W Kellogg Dr. Wichita, KS 67209

5.0

Service recall

Everyone was friendly and worked fast, every time I go in I always have an excellent experience. Thank you for all your time you guys did great!

Dealer response

Hi Khalid, thank you for trusting us with your service and we are glad you had an excellent experience! Thank you for your kind words. We look forward to working with you again for your next service at Eddy's CDJR! . . Eddy's Chrysler Dodge Jeep Ram | (316) 773-2002 | 11028 W Kellogg Dr. Wichita, KS 67209

Read all 159 reviews