Modern Subaru of Boone

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
567 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 22, 2020

    Very courteous and very prompt. Friendly and helpful. Quick to respond to questions, easy to understand answers and smiling faces.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 22, 2020

    Extrtemely courteous reception staff, and accommodated my schedule with a loaner vehicle when the problem diagnosis revealed a lengthy hold of my vehicle... to repair.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 25, 2020

    everyone is friendly, professional, helpful, and pleasant. I got to see everything I wanted, with attention to safety, and found a car that met my needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Janet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you ...have any additional questions about services you received and thank you again for choosing Modern Subaru of Boone!

  • 5.0 out of 5
    October 20, 2020

    Mr. Toliver was an excellent resource and made the trade-in process exceptional. He was friendly and honest. Everyone was also wearing a mask the entire... time and made everything feel safe.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelly, we really appreciate your great feedback! We hope to see you soon!

  • 5.0 out of 5
    October 19, 2020

    My normal service went fine. I was informed we should replace our 4 year old cabin and engine air filters. We replaced. Always pleased with the service... entry associates. Waiting area is nice.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rickey, we really appreciate your great feedback! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    October 17, 2020

    polite staff - cleanness of waiting area - able to use a loaner car everyone very willing to explain your problem and what needs to be done to repair... it

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos, Charlie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you rec...eived. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Modern Subaru of Boone Team

  • 5.0 out of 5
    October 13, 2020

    Quick and friendly and price is resonable, always willing to let me know where I can find deals on services.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Megan, thank you for your kind review; we are happy to pass along your comments to the team here at Modern Subaru of Boone! We're looking forward to y...our next visit with us!

  • 5.0 out of 5
    October 13, 2020

    Steve has been my service advisor since I decided to become a part time resident. He always takes care of my concerns no matter how big or small. I try... to have all of my vehicle servicing done here at Modern Subaru.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for taking the time to leave a review for us at Modern Subaru of Boone. We're happy we could meet your expectations! We hope to be ...of service to you again in the future. Take care!

  • 5.0 out of 5
    October 12, 2020

    Polite, efficient service. The car was ready before expected. Clean environment. Everyone wearing masks as appropriate. I was very satisfied.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Janet, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.... Have a wonderful day!

  • 5.0 out of 5
    October 11, 2020

    Quick and very safe!!! Have been a client for years!!! Will spread the word to everyone!! Beautiful facility right here in my backyard!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Christopher, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue... to choose us for all your automotive needs! Take care!

View More Reviews