Reviews
Friendly, responsive and customer focused. They had me in and out quickly and per the stated timeline.
Friendly, responsive and customer focused. They had me in and out quickly and per the stated timeline.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Both Steve Griggs and the BMW dealership were outstanding in handling my flat tire issue. We are grateful for all !!
Both Steve Griggs and the BMW dealership were outstanding in handling my flat tire issue. We are grateful for all !!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Tim was great. His demeanor was welcoming, knowledgeable, and excellent to work with! He sold us a new 2027 X7 and made the numbers make sense, the trade in was easy and highly recommend.
Tim was great. His demeanor was welcoming, knowledgeable, and excellent to work with! He sold us a new 2027 X7 and made the numbers make sense, the trade in was easy and highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Tim was attentive, knowledgeable, helpful, and productive for a good experience which included a good deal on a certified (used) 2025 BMW X4.
Tim was attentive, knowledgeable, helpful, and productive for a good experience which included a good deal on a certified (used) 2025 BMW X4.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your praise and kind comments about Tim. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy to work with. Romi was very helpful and knowledgeable. Will definitely return when looking for another BMW.
Easy to work with. Romi was very helpful and knowledgeable. Will definitely return when looking for another BMW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mark, thanks for your praise and kind comments about Romi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I took my 330i for service and maintenance. My car has extended warranty so all I had to pay for were the new windshield wipers. A tad expensive but convenient! Nice to have a loaner, too!
I took my 330i for service and maintenance. My car has extended warranty so all I had to pay for were the new windshield wipers. A tad expensive but convenient! Nice to have a loaner, too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We’re glad your maintenance visit went smoothly and that your extended warranty coverage and loaner vehicle made the experience convenient. We also appreciate your comments regarding the cost of the windshield wipers. We look forward to serving you again. Hilton Head BMW (843) 815-1501
Excellent personal care and workmanship as is usual for Hilton Head BMW Service Advisor Steve Griggs was great
Excellent personal care and workmanship as is usual for Hilton Head BMW Service Advisor Steve Griggs was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Re: Nail in run flat tire Lindsay (service rep) was excellent, had my tire in stick and she immediately put it on hold for me. Tire changed and wheel alignment done while I went for lunch. Appreciate fact that they test drive and look at undercarriage as part of service. I LOVE my BMW but I also LOVE my dealership
Re: Nail in run flat tire Lindsay (service rep) was excellent, had my tire in stick and she immediately put it on hold for me. Tire changed and wheel alignment done while I went for lunch. Appreciate fact that they test drive and look at undercarriage as part of service. I LOVE my BMW but I also LOVE my dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carol, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Steve Griggs was amazing. We had an emergency and he got us in on short notice and was a pleasure to work with.
Steve Griggs was amazing. We had an emergency and he got us in on short notice and was a pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BMW Hilton Head is always professional and prompt with their service. Always pleased with their work.
BMW Hilton Head is always professional and prompt with their service. Always pleased with their work.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BMW Hilton Head service delivery is very good. Their pricing is PREMIUM to competition which is reason for 4STAR vs. 5STAR. Have been a customer for 7 years (1 lease and 2 purchases) and never get a $deal on service, which I would appreciate. For certain service options, I go to other local BMW certified service professionals for more reasonable pricing.