Reviews
Excellent, professional service with excellent communications and follow up. Service advisor was extremely helpful and courteous.
Excellent, professional service with excellent communications and follow up. Service advisor was extremely helpful and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All staff is very friendly and great to work with, whether involved in sales or service.
All staff is very friendly and great to work with, whether involved in sales or service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They did a great job! Stephen at the desk was awesome, he took great care of us and our car.
They did a great job! Stephen at the desk was awesome, he took great care of us and our car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We hope to be of service to you again in the future. Best wishes, Hilton Head BMW
Casey my service advisor was prepared for this scheduled visit and had me in and out quickly!
Casey my service advisor was prepared for this scheduled visit and had me in and out quickly!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Roderick was extremely helpful and getting my car serviced and having preventative maintenance done to keep it in great condition. He also went above and beyond taking care of a Warranty issue that was a great deal of work and handled it in an excellent manner.
Roderick was extremely helpful and getting my car serviced and having preventative maintenance done to keep it in great condition. He also went above and beyond taking care of a Warranty issue that was a great deal of work and handled it in an excellent manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ean, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The BMW dealership in West Virginia, where I live, leaves a lot to be desired from a customer treatment standpoint. Hilton Head BMW is just the opposite. Professional, courteous and informative. I gladly make the 7.5 hour drive to have my 5 Series maintained here.
The BMW dealership in West Virginia, where I live, leaves a lot to be desired from a customer treatment standpoint. Hilton Head BMW is just the opposite. Professional, courteous and informative. I gladly make the 7.5 hour drive to have my 5 Series maintained here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was great - service, responsiveness and cost. I had to have them keep my car for longer than I expected and they were great about it.
Everything was great - service, responsiveness and cost. I had to have them keep my car for longer than I expected and they were great about it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jennifer, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hilton Head BMW
I recently purchased my BMW, and I couldn't be happier with the wonderful experience I had working with Tim Gleason! From beginning to end, Tim was extremely professional, knowledgeable, patient, and genuinely kind. He took the time to answer every question I had, was always quick to respond, and made sure I felt comfortable and informed throughout the entire process. What impressed me most was his kindness, professionalism, and willingness to help. He truly cares about his customers, and it shows in the way he treats people. Buying a vehicle is a big decision, and having someone like Tim makes the experience so much more enjoyable. Thank you, Tim, for your outstanding customer service! You absolutely deserve the recognition, and I would highly recommend you to anyone looking to purchase a BMW!
I recently purchased my BMW, and I couldn't be happier with the wonderful experience I had working with Tim Gleason! From beginning to end, Tim was extremely professional, knowledgeable, patient, and genuinely kind. He took the time to answer every question I had, was always quick to respond, and made sure I felt comfortable and informed throughout the entire process. What impressed me most was his kindness, professionalism, and willingness to help. He truly cares about his customers, and it shows in the way he treats people. Buying a vehicle is a big decision, and having someone like Tim makes the experience so much more enjoyable. Thank you, Tim, for your outstanding customer service! You absolutely deserve the recognition, and I would highly recommend you to anyone looking to purchase a BMW!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to Tim here at Hilton Head BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Tim Gleason was wonderful to work with. I traveled from NC to make the purchase and he was incredibly accommodating and professional. Very attentive and compassionate. My son is currently deployed 82nd airborne and it was a comfort finding out that Tim also shares the same history. Was a seamless and personable experience! Everyone was very friendly and kind at the dealership.
Tim Gleason was wonderful to work with. I traveled from NC to make the purchase and he was incredibly accommodating and professional. Very attentive and compassionate. My son is currently deployed 82nd airborne and it was a comfort finding out that Tim also shares the same history. Was a seamless and personable experience! Everyone was very friendly and kind at the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Staff very professional and courteous. Explained all work and billing clearly. Would be happy to return for services in the future. Location clean and well maintained.
Staff very professional and courteous. Explained all work and billing clearly. Would be happy to return for services in the future. Location clean and well maintained.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!