Reviews
Great customer service and professionalism. We live in Savannah and I rather drive to the BMW Hilton Head to get the awesome service, thank you
Great customer service and professionalism. We live in Savannah and I rather drive to the BMW Hilton Head to get the awesome service, thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I recently purchased a new vehicle and had an outstanding experience from start to finish. Tim Gleason was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my needs. There was never any pressure, and every question was answered promptly and thoroughly. The entire process was transparent, efficient, and enjoyable. The level of customer service exceeded my expectations, and I truly felt valued as a customer. I highly recommend BMW of Hilton Head and especially Tim Gleason for anyone looking for a hassle-free car buying experience.
I recently purchased a new vehicle and had an outstanding experience from start to finish. Tim Gleason was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my needs. There was never any pressure, and every question was answered promptly and thoroughly. The entire process was transparent, efficient, and enjoyable. The level of customer service exceeded my expectations, and I truly felt valued as a customer. I highly recommend BMW of Hilton Head and especially Tim Gleason for anyone looking for a hassle-free car buying experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with Tim! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Tyler and the service team were responsive and helpful. Great timeline to get my X1 serviced and back on the road.
Tyler and the service team were responsive and helpful. Great timeline to get my X1 serviced and back on the road.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with Tyler and our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Hilton Head BMW is a very nice dealership. The customer service care employees are very attentive and helpful. The waiting area is nice and clean. The snacks they offer while a customer waits are fresh. The mechanics are knowledgeable. The only complaint I have is pets are welcomed and I'm terrified of dogs.
Hilton Head BMW is a very nice dealership. The customer service care employees are very attentive and helpful. The waiting area is nice and clean. The snacks they offer while a customer waits are fresh. The mechanics are knowledgeable. The only complaint I have is pets are welcomed and I'm terrified of dogs.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Service was easy to array. Communication through the whole process was excellent. Pricing was reasonable.
Service was easy to array. Communication through the whole process was excellent. Pricing was reasonable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
What a awesome buying experience, we have bought 15 new vehicles over the last 25 years and this was the best by far our client advisor Romi Kurt was the best we have ever experienced, no pushing, no pressure, just ask what we were looking for and hit the mark on the 1st try. He had total knowledge of the vehicle walked us through everything with out ever making us feel uncomfortable. The Hilton Heat BMW were a true pleasure to work with. I highly recommend them!!!
What a awesome buying experience, we have bought 15 new vehicles over the last 25 years and this was the best by far our client advisor Romi Kurt was the best we have ever experienced, no pushing, no pressure, just ask what we were looking for and hit the mark on the 1st try. He had total knowledge of the vehicle walked us through everything with out ever making us feel uncomfortable. The Hilton Heat BMW were a true pleasure to work with. I highly recommend them!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Service department is professional, efficient and customer orientated. Have had my BMW's serviced there for about 10 years, never experience upsell or unneeded recommendations. Opposite has been true, when talking to service about what I thought I needed,they frequently advised why I didn't need service. Truly customer centric in today's environment. Highly recommend.
Service department is professional, efficient and customer orientated. Have had my BMW's serviced there for about 10 years, never experience upsell or unneeded recommendations. Opposite has been true, when talking to service about what I thought I needed,they frequently advised why I didn't need service. Truly customer centric in today's environment. Highly recommend.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Hilton Head BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Working with Kobey Dodge was an absolute game-changer. She is a true no-nonsense professional who provided a completely hassle-free experience from start to finish. Thanks to Kobey's dedication, responding to our text on her day off, we enjoyed a remarkably smooth transition into our new vehicle and secured the exact deal we wanted in less than three days. If you want a seamless car-buying experience, go see Kobey!
Working with Kobey Dodge was an absolute game-changer. She is a true no-nonsense professional who provided a completely hassle-free experience from start to finish. Thanks to Kobey's dedication, responding to our text on her day off, we enjoyed a remarkably smooth transition into our new vehicle and secured the exact deal we wanted in less than three days. If you want a seamless car-buying experience, go see Kobey!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found Kobey to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
Very efficient buying process - best I have ever had in 20 years of buying cars.
Very efficient buying process - best I have ever had in 20 years of buying cars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had some maintenance that needed to be done. Everyone was very professional and courteous and they explained each step to me before proceeding. And they provided a loaner vehicle since the repairs would take a couple days. Highly recommend
I had some maintenance that needed to be done. Everyone was very professional and courteous and they explained each step to me before proceeding. And they provided a loaner vehicle since the repairs would take a couple days. Highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Please don't hesitate to reach out if there's anything additional we can do for you.