Reviews
I was happy with the the Service to my car. The dealership was clean.. Ryan was nice and professional.. Hilton Head Island Bmw got the Done in a reasonable amount of time.
I was happy with the the Service to my car. The dealership was clean.. Ryan was nice and professional.. Hilton Head Island Bmw got the Done in a reasonable amount of time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Charles, thank you for the great feedback! We're so glad to hear that you were happy with our service and that Ryan provided a nice and professional experience. We appreciate your business and hope to see you again soon!
Thanks Steve for another awesome service experience. Friendly Staff and excellent turnaround time. Always Professional and Courteous. Thanks again for the Wonderful attention to our Car.
Thanks Steve for another awesome service experience. Friendly Staff and excellent turnaround time. Always Professional and Courteous. Thanks again for the Wonderful attention to our Car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Chris, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Generally this dealership completes scheduled service when promised. However my last two scheduled service visits have gone significantly over the the anticipated completion time. My last service was scheduled at least 30 days in advance of the service date which included the installation of 4 new tires. Even though the dealership had plenty of time to have the tires there at the time of scheduled service they were not and had to be ordered causing a 2 day delay. I had a loaner car but it did cause some inconvenience.
Generally this dealership completes scheduled service when promised. However my last two scheduled service visits have gone significantly over the the anticipated completion time. My last service was scheduled at least 30 days in advance of the service date which included the installation of 4 new tires. Even though the dealership had plenty of time to have the tires there at the time of scheduled service they were not and had to be ordered causing a 2 day delay. I had a loaner car but it did cause some inconvenience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust and for sharing your feedback. We’re sorry your recent service visits did not meet the completion times you’ve come to expect. We understand how frustrating it was to experience a delay due to the tires not being available despite scheduling well in advance. Your comments will be shared with our team as we work to improve planning and parts availability. We appreciate your patience and hope to provide a more seamless experience on your next visit.
Our salesman was friendly, prompt and knowledgeable. Great experience! All the people we dealt with at the dealership were also friendly, prompt and knowledgeable. Experience was all you could want.
Our salesman was friendly, prompt and knowledgeable. Great experience! All the people we dealt with at the dealership were also friendly, prompt and knowledgeable. Experience was all you could want.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greats experience. Brian is the best. I would recommend them if looking for a bmw
Greats experience. Brian is the best. I would recommend them if looking for a bmw
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Everyone did a great job serving my car especially my service consultant and the technician. I would recommend the Hilton Head BMW to anyone.
Everyone did a great job serving my car especially my service consultant and the technician. I would recommend the Hilton Head BMW to anyone.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Bought a lot of cars over 40 years and I can tell you that these guys are no nonsense. Best offer and best foot forward upfront. Definitely want to check them out. Ask for Tommy and I promise he’ll take care of you.
Bought a lot of cars over 40 years and I can tell you that these guys are no nonsense. Best offer and best foot forward upfront. Definitely want to check them out. Ask for Tommy and I promise he’ll take care of you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Everyone did a great job serving my car especially the service consultant and technician. The whole was very pleasant as were the people I worked with.
Everyone did a great job serving my car especially the service consultant and technician. The whole was very pleasant as were the people I worked with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenneth, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hilton head BMW took excellent car of my needs for replacement of 3 tires; wheel alignment, and an oil change. Provided a 2026 x3 loaner car that was truly superb to drive.
Hilton head BMW took excellent car of my needs for replacement of 3 tires; wheel alignment, and an oil change. Provided a 2026 x3 loaner car that was truly superb to drive.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
The whole process of scheduling an appointment then dropping off my X5 plev, then obtaining a loaner & finally retrieving my BMW was an entirely flawless operation?
The whole process of scheduling an appointment then dropping off my X5 plev, then obtaining a loaner & finally retrieving my BMW was an entirely flawless operation?
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!