Reviews
Brought car in for yearly service. Casey could not have been more professional and courteous. They provider a 5 series loaner for my convenience. Service is the reason I buy my cars at this dealer.
Brought car in for yearly service. Casey could not have been more professional and courteous. They provider a 5 series loaner for my convenience. Service is the reason I buy my cars at this dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Don, we're happy you found Casey to be so supportive during your experience here at Hilton Head BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
Very professional service team. No pressure and reviewed all needed repairs. Scheduled necessary repairs and ordered parts. Offered a courtesy car in the event I could not stay until repairs were completed.
Very professional service team. No pressure and reviewed all needed repairs. Scheduled necessary repairs and ordered parts. Offered a courtesy car in the event I could not stay until repairs were completed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience purchasing vehicle through Hilton Head BMW with Tim Gleason. Great agent to work with.
Great experience purchasing vehicle through Hilton Head BMW with Tim Gleason. Great agent to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Again, an early appointment was greeted with enthusiasm for getting the job done thoroughly and in good time. Though I had to make another appointment for additional (and optional) work, I was on my way in good order with the car running perfectly.
Again, an early appointment was greeted with enthusiasm for getting the job done thoroughly and in good time. Though I had to make another appointment for additional (and optional) work, I was on my way in good order with the car running perfectly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Chan, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Went for a break-in oil change on our new X5. Lindsay was friendly and professional. The work was done in a reasonable amount of time while I waited and the price was very fair.
Went for a break-in oil change on our new X5. Lindsay was friendly and professional. The work was done in a reasonable amount of time while I waited and the price was very fair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
I always have had great service at Hilton Head BMW. The service department from advisors to technicians have been professionals.
I always have had great service at Hilton Head BMW. The service department from advisors to technicians have been professionals.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Steve Griggs handled my service appointment and kept me informed of the progress and service items needed
Steve Griggs handled my service appointment and kept me informed of the progress and service items needed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with Steve! Feel free to reach out to us if you need anything. Have a wonderful day.
Lindsay and the techs took my car in with 100% commitment in care and trust to get everything right for my driving experience. This is why I LaoVE this dealership and have gotten multiple cars from here however Lindsay went above and beyond. All we have experienced in the years we’ve been there, and I applaud her and I appreciate her and will request her going forward.
Lindsay and the techs took my car in with 100% commitment in care and trust to get everything right for my driving experience. This is why I LaoVE this dealership and have gotten multiple cars from here however Lindsay went above and beyond. All we have experienced in the years we’ve been there, and I applaud her and I appreciate her and will request her going forward.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Thanks again for the recommendation, and have an amazing day!
As usual this was a seamless process dropping my car off getting a loaner and leaving. Thee entire process took less than 10 minutes. Picking up my car was the exact same timeline.
As usual this was a seamless process dropping my car off getting a loaner and leaving. Thee entire process took less than 10 minutes. Picking up my car was the exact same timeline.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
James, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Fantastic sales and sales support! Stephanie Sullivan wins best of best in every category! Service and management are great! I most definitely recommend the dealership and the brand!
Fantastic sales and sales support! Stephanie Sullivan wins best of best in every category! Service and management are great! I most definitely recommend the dealership and the brand!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Colleen, we're happy you found Stephanie to be so supportive during your experience here at Hilton Head BMW. Thanks for the recommendation, and have an amazing day!