Volkswagen of Huntington

Went in to discuss a used Atlas that was listed on Car Guru for $30,500. Explained that we thought price was a little higher than we wanted to pay. Salesman... went to his manager and left us for 15 minutes. Came back and offered us the car at $31,795 plus $399 dealer prep fee plus taxes and title. Completely wasted our time. I could not have been more upfront and honest about what we were looking for. Horrendous experience and a waste of our time. Heard bad things about the way they operate and it makes complete sense now. Do not bother going here.

BEWARE BEWARE BEWARE. If I could give this dealership one star I would. Terse, curt and short demeanor aside, they are extraordinarily shady and slimy.... Went in to return my lease and finance another vehicle and was between a 2016 and 2019 Tiguan. When I decided on the 2016, the salesman's attitude immediately changed for the worse. When I asked if they could do anything regarding a small dent on the car, I was told that they were not making any money on the deal and already doing me a favor. Needless to say this was enough to send me over to VW Smithtown the next day. Here is where the ultimate shade comes in...once Huntington found out I was at Smithtown, they called and left a message offering me a $700 discount on the car. (Weird because they refused the day before and said they were already losing money on the 16 vehicle. But I digress.) Twenty minutes after listening to the voicemail, I was alerted by Smithtown staff that Huntington LIED TO THE CREDIT COMPANY! Huntington stated that I in fact drove off the lot in a vehicle the day before (which I did not) to in turn cause my credit application to be declined at Smithtown thereby sabotaging not only my purchase but my credit as well. Needless to say, I will never be doing business here again and strongly urge potential customers to spend the extra few minutes and drive elsewhere. What happened goes beyond bad business and poor sales tactics and is downright illegal. When I contacted manager Shawn he stated it may have been a miscommunication on delivery date but couldn't speak on his employees behalf because he didn't hear the conversation. I received nothing other than a bad attitude and was told " well what do you want, you've already gone elsewhere". Be extremely careful if you choose to do business here, as I'm sure what happened to me wasn't their first time doing it and it certainly won't be the last.

First of, this dealership is stunning in quality. The place is brand new and gorgeous, the staff were all very well put together. This is something that... shows they are successful right away, which made me comfortable. I went into the dealership and got a VW Jetta. I am completely in love with my new car and so grateful that I went to VW of Huntington to get it. The process was smooth and took only about an hour and a half. I was in and out and got to a price I was comfortable at without haggling. I give them 5 stars.

The dealership sends targeted coupons, however the coupons are not valid for my car. Why send me the coupons if it is a bait and switch ???

This is the worst dealership I have ever dealt with. We purchased our Atlas here in 2017. The car broke down (still under warrantee) and it was towed to... them. It's been sitting in their parking lot for a month. I have to call to find out updates. No one gives a courtesy call to say what's going on. They refuse to help get a loaner vehicle to me despite me asking many, many times. If you buy a car from these people and something goes wrong, they will literally do as little as they can possibly do. Do not give these people your money. They all pretend not to know anything and just pass you around to other people. The customer service is horrendous. They are very nice when you buy the car but after that they could care less about you. I have lost hours and hours of my time trying to call these people to get answers and all they do is give me the runaround. Please beware.

Just had my VW serviced here and it went as smooth as could be. Thanks to Edward for all your help!!

I had an excellent service experience here. The prices were competitive and I was treated really well. I will be back again!

Was in a jam and had to have VW serviced quick. Called on a Monday and they me come the same day! Not only did they fix my issue (engine light was on)... but they also changed my oil for a price I was very happy with. Recommended to all.

I have been coming here from years to have my Jetta serviced. Not only are the prices great, but the staff has been more than nice about and issue I have... had with my vehicle. I cannot seeing myself going anywhere else to have car serviced.

The service here was great. Their prices were fair and I did't have to wait long. I will be back!