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INFINITI of Hilton Head

(99 reviews)
Visit INFINITI of Hilton Head
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (888) 344-9192 (888) 344-9192
Used (888) 393-3902 (888) 393-3902
Service (877) 479-6607 (877) 479-6607

Reviews

(99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Hilton Head from DealerRater.

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Have a 2022 qx 50 , schedule maintance , Marion was

Have a 2022 qx 50 , schedule maintance , Marion was awesome . They were quick and also nice to clean and wash my car before retuing back to me . I have alway recieve great services there and commend the service guys for an outstanding job . Always a pleasure thanks guys .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I took my car in to find out what was causing a rattling

I took my car in to find out what was causing a rattling noise under the hood. After the service dept checked it, I was told what they said my problem was among other problems. I called to prepay and get my car scheduled for an appt to be fixed of the rattling noise. The credit card service was down, and was told I would be contacted in a couple of days. Well, the couple of days has turned to a few months and I have still yet to hear from them. I took my car somewhere else and they diagnosed it with something different. I took it to another person just to see what they said and they said the same as the 2nd shop. I paid $200+ for incorrect information. I'm glad I wasn't contacted for the appt to pay close to $1500 for something that wasn't even the problem. One positive thing I will say is that the people I came in contact with were very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone made me feel at home and like a valued customer.

Everyone made me feel at home and like a valued customer. Barry and Curt, I can’t thank you’ll enough. You went to work for me and promised to “make it happen.” I’m forever grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jay, Chad and Curt are very friendly and professional to

Jay, Chad and Curt are very friendly and professional to work with. They make you feel comfortable with your purchase and work with you and help you where they can!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The experience we had with Hilton Head Infiniti

The experience we had with Hilton Head Infiniti dealership and our salesman was time well spent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jay was great!

Jay was great! I love my new car and I will recommend Vader to my friends and co workers looking to buy a car! Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Repeatedly received conflicting information from service

Repeatedly received conflicting information from service dept. Was never able to get my car repaired here. It was a minor repair. Asked several times to speak to service manager but was never allowed to speak to manager or even technician.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is one of the best customer service I’ve received

This is one of the best customer service I’ve received from any company in a long time. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a wonderful experience at this dealership.

I had a wonderful experience at this dealership. Jay V made the purchase of my brand new Infiniti very memorable. I'll be back to purchase here again in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had an absolutely wonderful experience with the

I had an absolutely wonderful experience with the Infiniti service! From the moment I walked in, the staff was incredibly welcoming and attentive. They went above and beyond to meet my needs and answer all my questions. The product I purchased exceeded my expectations in terms of quality and functionality. I’m truly impressed with their outstanding customer service and top-notch products. I highly recommend this company to anyone looking for exceptional service and products. Thank you for making my experience so enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.