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INFINITI of Hilton Head

(99 reviews)
Visit INFINITI of Hilton Head
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (888) 344-9192 (888) 344-9192
Used (888) 393-3902 (888) 393-3902
Service (877) 479-6607 (877) 479-6607

Reviews

(99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Hilton Head from DealerRater.

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Great customer service, short wait time, and great

Great customer service, short wait time, and great recommendations. Will definitely go back here again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lilkimdaniels, thank you so much for your positive comments about Infiniti Of Hilton Head!

They treated me well , down to earth .

They treated me well , down to earth . Our experience was great . I will definitely be sending my friends and family here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gatorfan88, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Top i notch experience

Thelly was an absolute joy to work with , highly recommend her for all your Nissan needs. Couldn’t have asked for an easier and better experience , it’s nice to talk to those who really seem to love what they do !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Hilton Head! We are always more than happy to assist you if anything else comes up. Take care!

Quick service , not having to wait hours like I have at...

Quick service , not having to wait hours like I have at past dealership , efficient as well as friendly staff, have zero complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dogv2008@gmail.com, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Infiniti Of Hilton Head

Jay was great! He really listened to what I wanted and...

Jay was great! He really listened to what I wanted and was super professional. I definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Michaelb, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

Crystal was very knowledgeable, as well as helpful .....

Crystal was very knowledgeable, as well as helpful .. I’ll def be back !!! Thanks for all your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Healthyhair121, thank you for your kind words and this wonderful review!

WE LOVE THIS DEALERSHIP!

Infiniti has the friendliest staff and the best service department in the area. Jay went above and beyond to make sure we left in a car we absolutely loved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Lousy service.no communication despite sitting in waiting...

Lousy service.no communication despite sitting in waiting room for 4 hours. No info re failure of front door to open with key fab. Key fab disassembled when car returned to me. Attendant unable to put it back together & accused me of having glued it together. Never happened. Supervisor finally assembled it & finally told me that I needed a new door activator which had to be ordered.All this after I got into car to drive home but had to back inside to get mess resolved.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi Bobby Dib, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (843) 208-9100.

Great dealership

Friendly service , always a great experience. Will definitely be sending my family and friends here. I came in with tons of questions and they were all answered and everything explained to me as well these people really go out of their way to help you .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jasmine Gladkowski, it's experiences like yours that really keep us motivated! We are so pleased you enjoyed your visit to Infiniti Of Hilton Head! We are always more than happy to assist you if anything else comes up. Take care!

Quick efficient , great experience and extremely...

Quick efficient , great experience and extremely knowledgeable/helpful!! Will definitely be back and sending everyone I know here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lindsey Killion, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Hilton Head. We're looking forward to your next visit with us!