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INFINITI of Hilton Head

(99 reviews)
Visit INFINITI of Hilton Head
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (888) 344-9192 (888) 344-9192
Used (888) 393-3902 (888) 393-3902
Service (877) 479-6607 (877) 479-6607

Reviews

(99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Hilton Head from DealerRater.

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Absolutely the best auto purchase experience I’ve ever...

Absolutely the best auto purchase experience I’ve ever had. Can’t say enough good things about the staff and management. Very knowledgeable sales and service staff. I would highly recommend VADEN INFINITI of Hilton Head to anyone looking for a new, certified or used automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleasant ready to hep you. Good business skill and...

Very pleasant ready to hep you. Good business skill and very knowledgeable about the business They is upfront with you on the sale price of vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Comfortable, laid back, competent, good communication

Working with Sandy was great. I bought a used Ford but felt like I was shopping in a higher bracket. Everything was honest, up front, laid back, comfortable, first class. Very much a cut above prior dealership experiences I've had. Also, Sandy knew the car I was buying like he'd driven it 100 times. I also met Chris the GM and he was equally laid back and pleasant. Very smooth and quick financing process with Lance. I feel like I got a great price on a great car and had an excellent experience throughout. Couldn't ask for anything more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your purchase experience here at Infiniti of Hilton Head. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

X80 Infiniti

Professionalism courtesy And dependability. Answered every question and continues to show superior support with purchase from over a month ago. It was a great experience from the initial contact person, Crystal, through the purchasing of the vehicle with the sales person, Sandy, Who continues to answer every question and call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti of Hilton Head!Thanks again for taking the time to leave us this information about your recent visit. Take care!

My wife and I travelled from Charleston to test drive a...

My wife and I travelled from Charleston to test drive a QX60 we were interested in. The entire staff made the process very easy and would highly recommend. Sandy, Chris, and Lance helped get us in our new car at the price we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Review of the Sales associate (Sandy Hunter)

Sandy made the sale for his dealership, very professional, very patient, very knowledgeable, very professional, no pressure. Sandy was the most enjoyable part of our dealing with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My wife and I tested half a dozen vehicles chose the QX...

My wife and I tested half a dozen vehicles chose the QX 50 love this suv Jim Abel made buying a new car a pleasure thanks Jim and the team at Hilton Head Infiniti

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about Infiniti of Hilton Head! Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Magnificence

I traveled from Greenville SC to purchase a car from INFINITI OF HILTON HEAD, and Sandy was my salesman, He made me feel very welcome; I really appreciate his honesty and integrity; we don't find that very often these days. This entire business is a 5 star operation. Thank you Sandy for your service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We are happy to pass along your comments to the team here at Infiniti of Hilton Head! Have a great day!

Excellent Experience!

After finding the car I wanted online at this dealership, they made the negotiation and the transaction super easy. Would highly recommend Sandy as a salesperson and this dealership as a whole!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about your purchase experience with us! Thank you for the recommendation!

Best experience on a new car purchase

Have had excellent experiences with both the sale of my QX50 and the service staff. Sandy was very low key and made the purchase a very positive event. Would go back to him in the future. The service people made follow up visits a pleasure and easy to set up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about your sales and service visit with us! Please let us know if there is anything that we can assist with in the future!