Reviews
Service dept Awesome/ Sales Manger NOT
I was really NOT happy when I bought my Jeep here. Mike the sales manger doesn't live by his word AT ALL but on the service side I have had several interactions with Andre and he is awesome! He remembers me and is very knowledgeable and helpful!!! He always makes it a pleasant experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, thanks so much for taking the time to share your experience with us. We look forward to seeing you here again in the future.
Car service- patch tire, oil change, tire rotation
It went well. Not a long wait thankfully. The associate was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful 5-star review for our team here at Hendrick KIA of Concord. We do our very best to ensure our customers are completely satisfied and are thrilled to hear of your experience.
Jeep service
All service items (3) were performed as requested. Oil change, tires rotated and multi point inspection. I was able to get my Jeep in and out of service in a timely manner, under one hour as promised. Communication with the service advisor David Secondi was good throughout the entire process. Thanks to the entire service team/service mechanic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2003 Jeep Grand Cherokee Overland repair service
8-7-20 My 2003 Jeep Grand Cherokee Overland had a left rear tire leak which was repaired and wheel sensors reprogrammed. The service technician, Bill and shop manager, John explained what work was performed to correct the problems. The service advisor, Rebecca greeted me and promptly arranged for service. I always enjoy visiting this repair facility with the friendly and knowledgeable above mentioned personnel that has always provided excellent service for my vehicles. Best Regards, Robert T Adams
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you so much for your wonderful review for Bill, John, Rebecca and our service team here at Hendrick CDJRF of Concord. We do our very best to ensure our customers are completely satisfied and are thrilled to hear of your experience and appreciate your loyalty.
Daniel Webber
Great service. Friendly, punctual and professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Daniel! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team here at Hendrick CDJRF of Concord. We hope to be of service to you again in the future.
William Walter
Paul did a great job helping us and I would buy from him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good service
I have both purchased a new car and have cars serviced. Everything is always top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We aim to please! We are thrilled to receive your 5-star rating and thank you for being a part of our Hendrick CDJRF of Concord family.
Great dealership!
Service is already great! Greg always takes good care of my vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderful! Thank you so much for sharing your experience, Jasmine! We look forward to having you back at Hendrick CDJRF of Concord in the future.
Service done on my 2015 Dodge Durango
Absolutely love this facility and will always use them for the purchase of a vehicle as well as the maintenance of my vehicle. The staff is always caring and professional, honest about how long the process will take and what needs to be done, the facility is always in spotless condition with a constant cleaner going around to keep it that way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this feedback Jennifer! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team here at Hendrick CDJRF of Concord! We hope to be of service to you again in the future.
Hendricks Dodge Concord NC
Folks in service department are awesome. Super nice and fair on repairs. If something needs repaired they will let you know but not force you to repair something that MAY need replaced. Not pushy whatsoever. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, thank you so much for your wonderful review and recommendation for our service team here at Hendrick CDJRF of Concord. We do our very best to ensure our customers are completely satisfied and are thrilled to hear of your experience.