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Berman Subaru of Chicago

(779 reviews)
Visit Berman Subaru of Chicago
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 418-9989 (888) 418-9989
Used (888) 419-4163 (888) 419-4163
Service (888) 269-3568 (888) 269-3568

Reviews

(779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Just leased my first car in 11 years and had a great

Just leased my first car in 11 years and had a great experience at Berman Subaru of Chicago. The whole process was smooth and low-pressure. My salesperson, Alex, had great energy and helped make the numbers work without any hassle. I’d definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a flawless experience buying a car for my

We had a flawless experience buying a car for my daughter. Our salesman, Danny Kivikko, was super knowledgeable and explained the features of the car and the available warranties patiently and thoroughly, making sure we understood and didn’t have questions. I wouldn’t hesitate going back and buying another car from Danny Kivikko and Berman Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My husband and I purchased a 2025 Subaru Forester from

My husband and I purchased a 2025 Subaru Forester from the Berman’s Subaru of Chicago dealership. We worked with Alex Nikolaev, a Product Specialist/Sales Representative. We were blown away by the professionalism demonstrated throughout the process. Alex was knowledgeable, patient, funny, and gave us a great price. We strongly encourage you to visit Alex the next time you are looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had an amazing experience here getting an Outback with

We had an amazing experience here getting an Outback with Iustin. They were very busy, but the whole team was very helpful and easy to work with. Much better than many other dealers we interacted with as a part of our buying process. No weirdness or tricks in the process and we were quite impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Their price transparency is not good.

Their price transparency is not good. Also, they lied about the car's condition. The sales agent was a little disrespectful as well. I went there to purchase a used car. They said there was no body damage on the car. However, big and small scratches are all over the place: front, sideways, back, and even the trunk. One windshield wiper was broken. They raised the price we agreed on twice in different procedures, saying they "estimated" wrong and there was a "typo" in calculating taxes. But clearly, it was not a typo. After breaking down the "registration fees", easy math can tell that they added three more non-sense stuff. They did this right after I bought the insurance for the car. I felt so frauded and decided to leave, the sales agent made a gesture behind my back basically saying I was crazy. AVOID THIS DEALER.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sales and management will not negotiate any prices on

Sales and management will not negotiate any prices on there vehicles. I was told the price is so that they can move the car. If that's the case I can go to carmax and just purchase the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nick was great to work with!

Nick was great to work with! This is our families 2nd Subaru from Bremen’s.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very accommodating salesmen, Alex, completely done over

Very accommodating salesmen, Alex, completely done over the internet from 1700 miles away. Excellent help every step of the way and can't wait for transport delivery of car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you for making buying my Subaru Outback 2024 a

Thank you for making buying my Subaru Outback 2024 a pleasant experience. Iustin Baciu was excellent and easy to work with. This is my second Outback bought in Berman Subaru, and consistently their service is excellent, this applies to their service department as well. Thank you!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you for the excellent service at Berman Subaru!

Thank you for the excellent service at Berman Subaru! I was completely satisfied with the service here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.