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Frankfort Auto Haus

(113 reviews)
Visit Frankfort Auto Haus
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
(815) 534-1759 (815) 534-1759

Reviews

(113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frankfort Auto Haus from DealerRater.

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Quality vehicles and Service

We have been customers of Frankfort Auto Haus for over 25 years, and have purchased numerous vehicles. We have never had a bad experience. The staff has been knowledgeable and courteous. We will continue to be customers. Thank you Frankfort Auto Haus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Priced

I purchased a very nice suv with low miles last month The staff was very helpful and friendly I would recommend them for anyone looking to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Merry Christmas to me

Thank you guys, love the new plow you found me. The staff is small bit they all said hi and were in a good mood. Small store and no pressure. Thanks again Derrick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shop elsewhere!

One month after buying a truck here and already needing to send it in for repairs. I was told the truck was in great shape and found out it had electrical issues. Shop elsewhere!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service knowledge and prices.

Found this little gem of a place great customer service great pricing and overall knowledge very friendly put me in the right car for the right price. I would highly recommend this place to any and all searching for a vehicle. Lots of choices on the lot. Great financing available and great rates. Five out of five stars ?? thx again for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

really nice cars

I purchased a 2008 Toyota Rav4 with only 30,000 miles from them, a 16th birthday gift for my niece. The Rav4 was in like new condition and has preformed flawlessly and actually her whole family loves and drive it too. I recommend Frankfort Auto Haus to all my friends and family when ever they need a pre driven vehicle they can depend on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Auto Haus

These guys were great, no games. Clay answered my email, was there when I arrived for my appointment, went over the car with me, and did the paperwork. John the, GM was nice enough to put my plates on. Friendly people and a nice car. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

My son is in the market for a new vehicle. We’ve been to several different dealerships before going to Frankfort Auto Haus. We stopped in and looked around for a bit. We were conducting business with John Ott. There was no pressure and no hassling. He was very professional and made our first visit very pleasant. When my son decides on what his next vehicle will be, we will definitely be going back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

very friendly

I purchased a 2008 Toyota Rav4 from Frankfort Auto Haus and gave it to my niece for her 16th birthday, The Rav4 has preformed flawlessly ,she and her whole family love it. I highly recommend Frankfort Auto Haus to all my friends and family because of the wonderful vehicles they sell. Other friends have purchased from them and love their vehicles too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Auto Haus

These guys are right to the point, no games played. I drove with Clay, he went over the car, the paperwork was ready within 30 minutes. Kevin (the owner) did the paperwork with me while Clay assisted another person. Big inventory and a friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.