Mendota Ford

(4.9) 50 reviews

Dealer on Cars.com since February 2012

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

Reviews

4.9
50 lifetime reviews.
  • Customer Satisfaction 101
    November 13, 2014

    Hey! You other Dealerships out there...Listen up! You want 100% Customer Satisfaction? You want tons of word-of-mouth referrals? You want loads of fre...e advertising from your Clients? Repeat business and 100% loyalty? Well...take a lesson from Mendota Ford. You won't go wrong if you follow their philosophy. I was looking for a good used vehicle and was referred to Tony Milus at Mendota Ford. Best referral I ever got! Tony found a vehicle - a 2008 Ford Escape - at the Peru store that looked like it fit the bill for me. He drove us down there from Mendota, suffered through my test drive, and after I made my decision, allowed me to drive it back to the Mendota facility. We negotiated a bit on the price...to my favor...and a deal was struck. I could NOT have been more pleased. I came back 2 days later to pick up the vehicle and, after a quick, painless meeting with Marvin to complete the paperwork, drove home a VERY happy customer! If you deal with Tony...you will NOT be disappointed! I would be remiss here if I didn't mention the Service and Parts departments of Mendota Ford. The vehicle I traded in on this deal was a 15-year-old Ford Explorer that reached that age only through the dedication and hard work of Dave, Jimmy, Charlie and Don. Are they that good, you ask? I think the 390,000+ miles (yes, you read that right) on my old Explorer answers that. Tony and the rest of the crew at Mendota Ford get my highest recommendation!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi Claude! Wow! Thanks for the awesome recommendation and all the kind words! We really appreciate it! Thank you so much for your business to our stor...e! And let us know any time we can help with anything!


  • Perfect Service
    December 9, 2017

    Yesterday, I accompanied my mother on her trip to Mendota Ford to buy a car. She was hoping for a late model car with low miles -- possibly a former r...ental car. Jose Maldonado was our sales consultant, and he found exactly what we were looking for. She's over the moon with joy at her 2016 Ford Fiesta (Titanium), and is excitedly reading the manual to find out how she can link all her electronics together. :-) The finance officer -- Tony Milus -- was also delightful. The manager stopped by (Elias Preciado) and was fantastic. I accompany my mother on many excursions, from menial tasks to bigger purchases, like this one. She is retired from a state university and holds two masters degrees. She's an intelligent, articulate, clever person. But because she's almost 80 and wears a hearing aid for mild hearing loss, people often talk to her in child-like tones, or call her "dear" and "sweetie." THANK YOU, THANK YOU, THANK YOU for not doing that, Mendota Ford. Every one of you treated her with the same dignity and respect you would a 30-year-old businessman or a 50-year-old CEO. This is appreciated more than I can tell you. I'll be in to see you when my current lease is up. Your service was perfect. Thanks so much. . Blessings on your holiday season! Rev. Susan Presley Pastor, First Presbyterian Church, Mendota

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Awesome customer service
    November 21, 2017

    The staff at Mendota Ford were wonderful to work with. They truly are a small town dealership that puts the customer first.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Read all reviews

See All In-Stock Inventory


Service & Repair

Service Reviews

4.9

2 lifetime reviews of the Service Department.

  • Customer Satisfaction 101
    November 13, 2014

    Hey! You other Dealerships out there...Listen up! You want 100% Customer Satisfaction? You want tons of word-of-mouth referrals? You want loads of fre...e advertising from your Clients? Repeat business and 100% loyalty? Well...take a lesson from Mendota Ford. You won't go wrong if you follow their philosophy. I was looking for a good used vehicle and was referred to Tony Milus at Mendota Ford. Best referral I ever got! Tony found a vehicle - a 2008 Ford Escape - at the Peru store that looked like it fit the bill for me. He drove us down there from Mendota, suffered through my test drive, and after I made my decision, allowed me to drive it back to the Mendota facility. We negotiated a bit on the price...to my favor...and a deal was struck. I could NOT have been more pleased. I came back 2 days later to pick up the vehicle and, after a quick, painless meeting with Marvin to complete the paperwork, drove home a VERY happy customer! If you deal with Tony...you will NOT be disappointed! I would be remiss here if I didn't mention the Service and Parts departments of Mendota Ford. The vehicle I traded in on this deal was a 15-year-old Ford Explorer that reached that age only through the dedication and hard work of Dave, Jimmy, Charlie and Don. Are they that good, you ask? I think the 390,000+ miles (yes, you read that right) on my old Explorer answers that. Tony and the rest of the crew at Mendota Ford get my highest recommendation!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi Claude! Wow! Thanks for the awesome recommendation and all the kind words! We really appreciate it! Thank you so much for your business to our stor...e! And let us know any time we can help with anything!


  • great car buying experience
    April 11, 2015

    Matt McPheeters at Mendota Ford was awesome. He spent a ton of time with us to make sure we were able to purchase the right vehicle at the right price.... We will go to him the next time we need a car. We highly recommend Mendota Ford.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Emily and Adam! Thank you for leaving us a review, and of course, thank you for your business to our store! We really appreciate it! Please let us ...know if you need anything in the future from us!


Read all Service & Repair reviews
Service Pricing

    Oil, Filter Change

    $39.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since February 2012

Our Dealership have built a reputation on providing courteous, honest service since 1945! Our customers appreciate the way we do business, and we know you will too! Our dealerships have more 5 Star reviews across the web than any other dealership in the Illinois Valley! We are a friendly place to shop for new or pre-owned vehicles, to service your existing vehicle, or to purchase parts and accessories direct from the manufacturer! Our dedication to our customers extends FAR beyond the sale! We offer service loaners, as well as a courtesy shuttle service! And when you buy a vehicle from us, your first oil change is free (excludes diesels).

"Here at Mendota Ford, we make car buying EASY! Friendly, pressure-free staff, vehicle locator service and more"
Mendota Ford
1401 E 13th Ave Mendota, IL 61342
New (815) 615-3084
Used (815) 615-3083
Service (815) 615-9609
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.