Reviews
Write a reviewVery professional and friendly, everyone we came in contact with spoke to us. Love the concession area for the customers. Samuel Grant was our salesman and he is definitely the best!
Very professional and friendly, everyone we came in contact with spoke to us. Love the concession area for the customers. Samuel Grant was our salesman and he is definitely the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We came in for a last minute test drive while traveling away for the weekend. Our car was packed and we had our 90lb Golden Retriever with us - the staff was VERY accommodating to us and our hairy happy thirsty boy
We came in for a last minute test drive while traveling away for the weekend. Our car was packed and we had our 90lb Golden Retriever with us - the staff was VERY accommodating to us and our hairy happy thirsty boy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Angela Price has always been very kind & knowledgeable about Lexus automobiles & it’s many qualities! I have had Angela as my salesperson for the last 4 cars I have had. I would never go anywhere else to find a vehicle. It’s always a pleasure to see her even when I go for my car maintenance. You’ll always a smile on Angela’s face! I would never deal with another salesperson @ Chatham Parkway Lexus. She’s just the best‼️ ❤️❤️❤️
Angela Price has always been very kind & knowledgeable about Lexus automobiles & it’s many qualities! I have had Angela as my salesperson for the last 4 cars I have had. I would never go anywhere else to find a vehicle. It’s always a pleasure to see her even when I go for my car maintenance. You’ll always a smile on Angela’s face! I would never deal with another salesperson @ Chatham Parkway Lexus. She’s just the best‼️ ❤️❤️❤️
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Went in for a tire rotation and brake flush. I was told I definitely needed to change my spark plugs. I agreed and was given a quote of $412. Well all of a sudden I needed a battery. Mind you this is the 3rd battery replacement. I will have it checked tomorrow to make sure it is a new battery. I was told my tires can't be rotated because I need new tires😡 So the sparkplugs, the battery and brake flush turned out to be $802.58. As I'm reading my paperwork the battery price is half of what was told I owed. Don't forget the 3hrs I was stalled in Richmond Hill with an electric vehicle (loaner) that was forced on me. I asked can I please have a car that's compatible to my car. "We don't have any", but it was discovered that there was multiple vehicles that was gas. Do Not use Chatham Parkway Lexus Paige McDuffie This is the 2nd time I've had price change issues. The 1st time was wiper blades.
Went in for a tire rotation and brake flush. I was told I definitely needed to change my spark plugs. I agreed and was given a quote of $412. Well all of a sudden I needed a battery. Mind you this is the 3rd battery replacement. I will have it checked tomorrow to make sure it is a new battery. I was told my tires can't be rotated because I need new tires😡 So the sparkplugs, the battery and brake flush turned out to be $802.58. As I'm reading my paperwork the battery price is half of what was told I owed. Don't forget the 3hrs I was stalled in Richmond Hill with an electric vehicle (loaner) that was forced on me. I asked can I please have a car that's compatible to my car. "We don't have any", but it was discovered that there was multiple vehicles that was gas. Do Not use Chatham Parkway Lexus Paige McDuffie This is the 2nd time I've had price change issues. The 1st time was wiper blades.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Sam Grant was our sales agent . Great guy and great staff in the dealership. I’ll continue to come back.
Sam Grant was our sales agent . Great guy and great staff in the dealership. I’ll continue to come back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Best customer service that I have ever dealt with! Sam, our salesman, was amazing. He was super nice and very knowledgeable from beginning to end with the whole process. I would 1000% recommend him and this dealership.
Best customer service that I have ever dealt with! Sam, our salesman, was amazing. He was super nice and very knowledgeable from beginning to end with the whole process. I would 1000% recommend him and this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Rating above does not reflect rating until I see what services I receive. Services I received previously were excellent.
Rating above does not reflect rating until I see what services I receive. Services I received previously were excellent.
- Customer service
- 4.0
- Buying process
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Garrett Lutz, I want you to know how much I appreciate the excellent service you provided. You made my first experience of buying a car an easy experience. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to recommend Chatman Parkway Lexus in Savannah, GA to friends and family. Thank you so much for your help!
Garrett Lutz, I want you to know how much I appreciate the excellent service you provided. You made my first experience of buying a car an easy experience. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to recommend Chatman Parkway Lexus in Savannah, GA to friends and family. Thank you so much for your help!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Fast friendly and courteous Thomas is very effective he represents the company in a way that is most satisfying he has excellent customer service GREAT JOB
Fast friendly and courteous Thomas is very effective he represents the company in a way that is most satisfying he has excellent customer service GREAT JOB
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service and friendly folks! Very welcoming and attentive! Well kept and clean facility. Comfortable while you wait! Called Sam my salesman about a problem with my seatbelt. He had service call me back. They told me to bring it in anytime. Brought it in first thing the next morning and they took care of it and washed my car! Love this place!
Awesome service and friendly folks! Very welcoming and attentive! Well kept and clean facility. Comfortable while you wait! Called Sam my salesman about a problem with my seatbelt. He had service call me back. They told me to bring it in anytime. Brought it in first thing the next morning and they took care of it and washed my car! Love this place!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair