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Chatham Parkway Lexus

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (228 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (228 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chatham Parkway Lexus from DealerRater.

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Very professional and friendly, everyone we came in contact with spoke to us. Love the concession area for the customers. Samuel Grant was our salesman and he is definitely the best!

Very professional and friendly, everyone we came in contact with spoke to us. Love the concession area for the customers. Samuel Grant was our salesman and he is definitely the best!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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We came in for a last minute test drive while traveling away for the weekend. Our car was packed and we had our 90lb Golden Retriever with us - the staff was VERY accommodating to us and our hairy happy thirsty boy

We came in for a last minute test drive while traveling away for the weekend. Our car was packed and we had our 90lb Golden Retriever with us - the staff was VERY accommodating to us and our hairy happy thirsty boy

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Angela Price has always been very kind & knowledgeable about Lexus automobiles & it’s many qualities! I have had Angela as my salesperson for the last 4 cars I have had. I would never go anywhere else to find a vehicle. It’s always a pleasure to see her even when I go for my car maintenance. You’ll always a smile on Angela’s face! I would never deal with another salesperson @ Chatham Parkway Lexus. She’s just the best‼️ ❤️❤️❤️

Angela Price has always been very kind & knowledgeable about Lexus automobiles & it’s many qualities! I have had Angela as my salesperson for the last 4 cars I have had. I would never go anywhere else to find a vehicle. It’s always a pleasure to see her even when I go for my car maintenance. You’ll always a smile on Angela’s face! I would never deal with another salesperson @ Chatham Parkway Lexus. She’s just the best‼️ ❤️❤️❤️

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Went in for a tire rotation and brake flush. I was told I definitely needed to change my spark plugs. I agreed and was given a quote of $412. Well all of a sudden I needed a battery. Mind you this is the 3rd battery replacement. I will have it checked tomorrow to make sure it is a new battery. I was told my tires can't be rotated because I need new tires😡 So the sparkplugs, the battery and brake flush turned out to be $802.58. As I'm reading my paperwork the battery price is half of what was told I owed. Don't forget the 3hrs I was stalled in Richmond Hill with an electric vehicle (loaner) that was forced on me. I asked can I please have a car that's compatible to my car. "We don't have any", but it was discovered that there was multiple vehicles that was gas. Do Not use Chatham Parkway Lexus Paige McDuffie This is the 2nd time I've had price change issues. The 1st time was wiper blades.

Went in for a tire rotation and brake flush. I was told I definitely needed to change my spark plugs. I agreed and was given a quote of $412. Well all of a sudden I needed a battery. Mind you this is the 3rd battery replacement. I will have it checked tomorrow to make sure it is a new battery. I was told my tires can't be rotated because I need new tires😡 So the sparkplugs, the battery and brake flush turned out to be $802.58. As I'm reading my paperwork the battery price is half of what was told I owed. Don't forget the 3hrs I was stalled in Richmond Hill with an electric vehicle (loaner) that was forced on me. I asked can I please have a car that's compatible to my car. "We don't have any", but it was discovered that there was multiple vehicles that was gas. Do Not use Chatham Parkway Lexus Paige McDuffie This is the 2nd time I've had price change issues. The 1st time was wiper blades.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Sam Grant was our sales agent . Great guy and great staff in the dealership. I’ll continue to come back.

Sam Grant was our sales agent . Great guy and great staff in the dealership. I’ll continue to come back.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best customer service that I have ever dealt with! Sam, our salesman, was amazing. He was super nice and very knowledgeable from beginning to end with the whole process. I would 1000% recommend him and this dealership.

Best customer service that I have ever dealt with! Sam, our salesman, was amazing. He was super nice and very knowledgeable from beginning to end with the whole process. I would 1000% recommend him and this dealership.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Rating above does not reflect rating until I see what services I receive. Services I received previously were excellent.

Rating above does not reflect rating until I see what services I receive. Services I received previously were excellent.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a new car
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Garrett Lutz, I want you to know how much I appreciate the excellent service you provided. You made my first experience of buying a car an easy experience. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to recommend Chatman Parkway Lexus in Savannah, GA to friends and family. Thank you so much for your help!

Garrett Lutz, I want you to know how much I appreciate the excellent service you provided. You made my first experience of buying a car an easy experience. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to recommend Chatman Parkway Lexus in Savannah, GA to friends and family. Thank you so much for your help!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fast friendly and courteous Thomas is very effective he represents the company in a way that is most satisfying he has excellent customer service GREAT JOB

Fast friendly and courteous Thomas is very effective he represents the company in a way that is most satisfying he has excellent customer service GREAT JOB

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome service and friendly folks! Very welcoming and attentive! Well kept and clean facility. Comfortable while you wait! Called Sam my salesman about a problem with my seatbelt. He had service call me back. They told me to bring it in anytime. Brought it in first thing the next morning and they took care of it and washed my car! Love this place!

Awesome service and friendly folks! Very welcoming and attentive! Well kept and clean facility. Comfortable while you wait! Called Sam my salesman about a problem with my seatbelt. He had service call me back. They told me to bring it in anytime. Brought it in first thing the next morning and they took care of it and washed my car! Love this place!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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