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My mother's 2007 S550 went through a puddle during a rain storm and was totaled from water damage. I immediately came down from Raleigh to help her wi...th this process. I called on my way down to set up appointments with several car dealers, and was truly impressed with Joe Blumenthal's expert level of service, as well as honest answering of the LS 460. I reviewed their inventory the previous evening with my mother remotely, and she liked one of the models in stock. Joe mentioned when I called him that he was unsure of the one that my mom was interested in, so he would call me back. When he did, it was just now coming off of the truck - I was very glad that it was totally new, and that the dealer had this one in inventory as it was being delivered that morning - In addition to their intelligent sales, the facility was very clean, and very comfortable to walk through. All of their personnel were very friendly and open to any question we had. It was a very pleasant experience for my mother and myself walking her through this process. She just loves her new LS 460, and we look forward to her future maintenance with this dealer. They hold up on every promise, and then some! I highly recommend these folks to anyone in that area interested in a new or used Lexus! John Scordos
Ivan was a pleasure to work with! It took a few weeks to find the specific model and color that my wife wanted, but he was diligent in the search and... found the ideal car. This is our third purchase from them and the entire buying experience is the reason that we come back. Kudos to Eric in the Service Department as well!
Always pleased with service at Chatham Pkwy Lexus. They pick my car up and they call with an estimate on the service and whatever options might be ava...ilable.
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