Reviews
Tom Miller and Lexus team make this an enjoyable,...
Tom Miller and Lexus team make this an enjoyable, personalized experience I have been with Tom, I'm thinking 12/13 years Consistent personalized service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service Department
Andrew Wilson has been our service adviser for over 4 years now and is always professional, courteous, and helpful. We have recommended Andrew and Earnhardt Lexus to friends and Family. Thanks Andrew and the other great folks at Earnhardt Lexus! Keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, Andrew is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Bull Earnhardt Owner Bull.Earnhardt.com
David bader was awesome!!! Never had such a great...
David bader was awesome!!! Never had such a great experience at a dealership! Will recommend all my friends and family! He was nice, not pushy, and his follow up with me was over he top excellent!!’best sales guy!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
I make it a point to take my Lexus into Earnhardt instead of taking it to a local Toyota dealer in Prescott for service. Andrew Wilson is a fantastic service rep. He is truthful, courteous and knowledgeable. Naomi in the loaner car department is also a great asset to the Earnhardt team. Always friendly and ready to get you back on the road. Great place to do business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lon, we're glad that your visit with Earnhardt Lexus was such a positive one and we hope it's something we'll be able to repeat over and over again! If you need anything else down the road, please don't hesitate to call. Regards, Bull Earnhardt Owner Bull.Earnhardt.com
Great Service
Appreciate the quality and timeliness of the service. Rick Johnson always provides exceptional customer service. He is responsive and efficient. Thanks Rick, appreciate the effort!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joel, it's so nice to hear that we took such good care of you and your vehicle! Thanks for taking the time to leave this positive review and we hope to see you again! Regards, Bull Earnhardt Owner Bull.Earnhardt.com
Earnhardt Service department
Rick and the team are great. They make everyone feel right at home. The process is no hassle and simple. Rick makes it stress free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is a Wonderful Dealership and in a great area
Great service advisor Rick Johnson.... They always do good work every time... This is a great dealership compared to all other dealerships in the area.....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jim, thanks for this great review! Rick is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Regards, Bull Earnhardt Owner Bull.Earnhardt.com
Maintenance visit
I am so glad I have Rick Johnson as my service manager--what a pleasant person to talk to and so concerned with the quality of the work and my satisfaction with the experience. I highly recommend him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gail, Thank you for stopping by and for this positive review! We're pleased that Rick took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Bull Earnhardt Owner Bull.Earnhardt.com
I took my car in for 90K mile check
I took my 2013 Lexus in for its 90K mile service. My service manager, Rick Johnson, answered all my questions (as usual). I have worked with Rick on the service of my car since I purchased it. He is very professional and knowledgeable. There was no up-sell to get something I didn't need like I have experienced with other Lexus dealers. I highly recommend Earnhart and am willing to drive from Fountain Hills to receive the service needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Linda, Rick is a superstar and we will be sure to let him know about your kind words! Thank you for your feedback and we hope to see you again. Regards, Bull Earnhardt Owner Bull.Earnhardt.com
Thank you Earnhardt Lexus
The purchase process was very good. Tom Miller has been my service rep for my previous and current Lexus. He is very accommodating and I highly recommend him and Earnhardt Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad to see that your service visit was a great one. We couldn't be happier to see that Tom went above and beyond to provide you with a quality experience. Regards, Bull Earnhardt Owner Bull.Earnhardt.com