Reviews
The service at Earnhart Lexus is the best. Mike Herrera takes care of needed service for my GX and he is simply the best. I totally recommend.
The service at Earnhart Lexus is the best. Mike Herrera takes care of needed service for my GX and he is simply the best. I totally recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! It’s wonderful to hear that Mike provided you with excellent service for your GX. Recommendations like yours mean a lot to us. We look forward to continuing to provide top-notch care for you and your vehicle! Regards, Bull Earnhardt Owner [email protected]
I have now been for service here 3 times and was very happy with each experience. Rick Johnson is a great service representative
I have now been for service here 3 times and was very happy with each experience. Rick Johnson is a great service representative
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experiences, Kathy! It's wonderful to hear that Rick has made such a great impression during your visits. We appreciate your continued trust in us and look forward to serving you again soon! Your satisfaction means a lot to our team. Regards, Bull Earnhardt Owner [email protected]
My service appointment was well organized with clear communication. I was very appreciative of the loaner car to utilize during my service.
My service appointment was well organized with clear communication. I was very appreciative of the loaner car to utilize during my service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It’s great to hear that everything was organized and that our team communicated clearly. We're glad the loaner car made your service appointment more convenient. Your feedback means a lot to us! Regards, Bull Earnhardt Owner [email protected]
Listening to my concerns and going the extra mile to address issues and follow-up.
Listening to my concerns and going the extra mile to address issues and follow-up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It's fantastic to hear that your concerns were heard and addressed. Going the extra mile for our customers is what we strive for, and your feedback reinforces that commitment. We appreciate your trust in us and look forward to serving you again! Regards, Bull Earnhardt Owner [email protected]
I came for the 70,000 mile service at the Earnhardt Lexus, which is 100 miles from my home, because I also had a concern about a growling noise that occurred under power, like when climbing a grade or accelerating to pass another car. I reported this concern to my service representative and he made a note for the service technician. When the car was ready, the service representative told me that they had found the problem and corrected it (two loose bolts on the exhaust). I also get a loaner car during the servicing, which non-Lexus dealers nearer my home do not provide. This is a quality dealership and I could not be happier with them.
I came for the 70,000 mile service at the Earnhardt Lexus, which is 100 miles from my home, because I also had a concern about a growling noise that occurred under power, like when climbing a grade or accelerating to pass another car. I reported this concern to my service representative and he made a note for the service technician. When the car was ready, the service representative told me that they had found the problem and corrected it (two loose bolts on the exhaust). I also get a loaner car during the servicing, which non-Lexus dealers nearer my home do not provide. This is a quality dealership and I could not be happier with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It’s fantastic to hear that our team was able to address your concerns and provide quality service. We appreciate your trust in us, even with the distance involved. Enjoy your vehicle, and we look forward to serving you again in the future! Regards, Bull Earnhardt Owner [email protected]
David Bader in Sales and Rick Johnson in Service are amazing and provided excellent service. David is honest and a no pressure salesperson. David allowed us the time we needed to make our decision. We are so glad we choose to buy our new car from David; it's our third purchase from Earnhardt Lexus. Rick is our long time Service Advisor who is always honest, a great communicator, knowledgeable and great to work with.
David Bader in Sales and Rick Johnson in Service are amazing and provided excellent service. David is honest and a no pressure salesperson. David allowed us the time we needed to make our decision. We are so glad we choose to buy our new car from David; it's our third purchase from Earnhardt Lexus. Rick is our long time Service Advisor who is always honest, a great communicator, knowledgeable and great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience, Vince! It’s fantastic to hear that David and Rick made such a positive impact on your car-buying journey. Your loyalty means the world to us, and we’re honored to be part of your automotive adventures. Enjoy your new ride! Regards, Bull Earnhardt Owner [email protected]
Fab service and manager. I also appreciate the tech knowledge as new cars are more and more complicated. I would only come to Michael Sullivan for my service . There is also a dedicated girl to help with setting up Lexus App . A good experience all around.
Fab service and manager. I also appreciate the tech knowledge as new cars are more and more complicated. I would only come to Michael Sullivan for my service . There is also a dedicated girl to help with setting up Lexus App . A good experience all around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and recognition of our team's dedication! We're glad to hear you found the tech support helpful and that Michael was able to meet your service needs. Your positive experience is what we strive for, and we look forward to welcoming you back soon! Regards, Bull Earnhardt Owner [email protected]
We enjoyed working with this team! David Bader made the process seem easy. Great communication resulting in a very pleasant experience. Cleva Ault in finance was wonderful. The tech guy—I didn’t get his name, also made it an overall fun experience. Thank you!
We enjoyed working with this team! David Bader made the process seem easy. Great communication resulting in a very pleasant experience. Cleva Ault in finance was wonderful. The tech guy—I didn’t get his name, also made it an overall fun experience. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Lisa! It’s so heartening to hear that David, Cleva, and the rest of the team made your experience enjoyable and seamless. We’re dedicated to providing great service, and your feedback truly brightens our day. We appreciate you taking the time to share your thoughts! Regards, Bull Earnhardt Owner [email protected]
50k service was done within 90 minutes as was communicated by Lindsey. The area I used my laptop was nice and made it easy for me to get work done while I waited.
50k service was done within 90 minutes as was communicated by Lindsey. The area I used my laptop was nice and made it easy for me to get work done while I waited.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We're glad to hear that Lindsey kept you informed during your service and that you found a comfortable space to work. Your time is valuable, and we appreciate you choosing us for your service needs! Regards, Bull Earnhardt Owner [email protected]
5 Star dealership! David Bader was fantastic to work with... He gave me a smoking deal right out of the gate. I was shopping around and he blew everyone out of the water. He worked with me to get me the best deal and answered my questions without fail. I just brought back my new RX 450h+ and I couldn't be happier! Shoutout to Mia, the delivery specialist. She made the complex issues of the car a breeze! And thanks to David, the finance manager for all the help as well!
5 Star dealership! David Bader was fantastic to work with... He gave me a smoking deal right out of the gate. I was shopping around and he blew everyone out of the water. He worked with me to get me the best deal and answered my questions without fail. I just brought back my new RX 450h+ and I couldn't be happier! Shoutout to Mia, the delivery specialist. She made the complex issues of the car a breeze! And thanks to David, the finance manager for all the help as well!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience! It’s great to hear that David and Mia made such a positive impact during your visit. We're delighted you found the perfect RX 450h+ and that the entire process was smooth. Your satisfaction means the world to us! Enjoy your new ride! Regards, Bull Earnhardt Owner [email protected]