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Meet Sammy Richards

Sammy Richards headshot
Lexus Technology Specialist
(9 reviews)

Reviews

Friendly, informative staff.

Friendly, informative staff. I dealt directly with a sales manager and we came to what I thought, in a tight supply market, was a fair deal. From there the purchase flowed smoothly through assistance from a senior sales member to meeting with the finance manager. Delivery was as promised. The car looks great and their electronic’s “guru” couldn’t have been more helpful and patient. Overall, a “NO PAIN” transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We're thrilled to hear that our team made your experience smooth and enjoyable. Your satisfaction is our top priority, and we appreciate you choosing us for your car purchase. Enjoy your new ride and all its features! Regards, Bull Earnhardt Owner bull@earnhardt.com

We just bought our third car from Leo.

We just bought our third car from Leo. He is always knowledgeable, engaging, patient, and dedicated to providing outstanding customer service. He goes above and beyond for his clients( he asked us to pick up the car on a day he worked so that he could personally make sure the process was seamless, and then called later that day to make sure there weren't any issues and that we were happy with our new car). He is a wonderful ambassador for your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your positive experience with Leo. His commitment to excellent customer service truly sets him apart. We appreciate your loyalty and look forward to helping you with your future vehicle needs! Enjoy your new car! Regards, Bull Earnhardt Owner bull@earnhardt.com

Great experience shopping for a new car .

Great experience shopping for a new car . Rob is knowledgeable, professional and patient. I bought my last Lexus 18 years ago and I needed a tutorial in the current models. I wanted more safety features despite having a perfectly great 2006 RX350. Went in for knowledge to begin my search and came out as a new Lexus NX owner. Felt respected and appreciated. Hard to give up a decent deal. Everyone I spoke with on Saturday was friendly and kind, esp., Rob. Glad it worked out for both of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic experience! We're thrilled to hear Rob provided such knowledgeable and patient service. Congratulations on your new Lexus NX! We appreciate your kind words about our team and look forward to supporting you for many more years to come. Enjoy your ride! Regards, Bull Earnhardt Owner bull@earnhardt.com

We had not purchased a car in over 8 years.

We had not purchased a car in over 8 years. We worked with Anthony Tomasello and he was great! The purchase was easy, no stress, and we appreciated Anthony being honest and really good to work with. We discovered CarMax offered us more for our trade in and Anthony was really flexible about holding the vehicle while we sold our car to CarMax and came back the next day to buy the Lexus. We felt we were treated fairly and honestly and Sammy was great showing us around the car with all the new tech!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Beth, thank you for sharing your positive experience working with Anthony at our dealership! We are thrilled to hear that your car buying process was stress-free and that Anthony provided you with excellent service. It's great to know that you felt treated fairly and honestly throughout the entire transaction. We appreciate your feedback and hope you're enjoying your new Lexus! Regards, Bull Earnhardt Owner bull@earnhardt.com

Purchased a Lexus Certified RXL from this Beautiful

Purchased a Lexus Certified RXL from this Beautiful Dealership! My family has purchased 3 vehicles now from Anthony Tomasello and he truly makes it a Lexus Experience! Sammy was very wonderful as well with the technology aspect. Thank you Earnhardt Lexus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Coach Mike, thank you for sharing your positive experience with us! We're thrilled to hear that you found a lovely Lexus Certified vehicle with low miles and that our staff was friendly. We appreciate your recommendation and look forward to serving you, your family, and friends in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

Fantastic, in and out in about an hour.

Fantastic, in and out in about an hour. Did most negotiations over text and email, then came and got my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jodee! Thank you so much for the glowing review! We're thrilled to hear that you had a fantastic experience with us. We strive to make the car-buying process as seamless as possible, and we're glad we could meet your expectations. We appreciate your feedback! Regards, Bull Earnhardt Owner bull@earnhardt.com

We have a had a very good experience with the service at

We have a had a very good experience with the service at Earnhardt Lexus. The staff is courteous, attentive, have provided us with a fantastic service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Pablo! Thank you for taking the time to share your positive experience with us at Earnhardt Lexus. We are thrilled to hear that our staff provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

Very professional, great experience.

Very professional, great experience. Persistent but not pushy. Ended up getting everything we wanted at a great price. The wife loves the LX and we would highly recommend this dealership to anyone who wants to be treated well. Mariah was awesome to deal with as was the entire staff we dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Bobby, thank you for your kind words and for choosing our dealership! We're thrilled to hear that you had a great experience and that you were able to find everything you wanted at a great price. We'll make sure to pass on your compliments to Mariah and the rest of our team. Regards, Bull Earnhardt Owner bull@earnhardt.com

Today, 12/27/23 traded in my 2019 Final Edition VW Beetle

Today, 12/27/23 traded in my 2019 Final Edition VW Beetle for a 2024 Lexus NX 350h Luxury edition. The entire experience was seamless, pleasant, actually fun, and a shoutout to David, Brandon,Sammy and Anthony for making it so .The entire team at Earnhardt Lexus was very professional, helpful and made one feel welcome to the Lexus family and I love the new vehicle. Thanks Guys !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your experience at Earnhardt Lexus. We're thrilled to hear that our team made your car purchase seamless and enjoyable. Welcome to the Lexus family, and we hope you continue to love your new vehicle! Regards, Bull Earnhardt Owner bull@earnhardt.com

Consumer response

Thank you Guys