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Napleton's North Palm Hyundai

(1,624 reviews)
Visit Napleton's North Palm Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 401-4562 (877) 401-4562
Used (877) 401-8799 (877) 401-8799
Service (877) 405-2722 (877) 405-2722

Reviews

(1,624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's North Palm Hyundai from DealerRater.

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My new Hyundai Santa Cruz

Don McCain was an excellent salesman. He was very thorough with explaining every detail and option about the vehicle I purchased. He was extremely personable, friendly, and patient. Don helped me get the best deal and finance opportunity that suited my budget. I highly recommend him to any friends or family looking to buy a car from Napleton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nicole, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Awesome service

Bill made sure that I understood everything about buying my new car, didn’t pressure me and was super friendly throughout. Let me know he would answer any questions I had and made everything seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ricky, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Great buying experience

Had a great buying experience Don McCain was great and we got a great deal and an amazing car he went over everything with us at the end of the sale we couldn’t be any happier if your looking for a new car go see him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Josh! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Purchased our Santa Fe pre owned 2021 Last night and so

Purchased our Santa Fe pre owned 2021 Last night and so far we are Happy. The staff was good our salesman Charles answered all our questions. We got a great deal on a service loaner that had only 7000 miles. we were able to save thousands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

Great experience

We had an appointment with Don McLain we were greeted promptly. We had already emailed him what we were interested in seeing and he was ready and prepared to help us. Don was very professional, knowledgeable and made the whole experience pleasant. We would highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rhonda, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Don was awesome!

Don was awesome! He was fairly honest and realistic with everything which I greatly appreciated. The service was truly great, super glad I picked this car lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Great experience

Just bought my new Hyundai sonata from don mccain he’s was great to me and made sure I understood all my features and financeing if you ever need a new car go see don McCain at napleton north lake hyundai

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Marco, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

Ask for Don

Don Mccain is absolutely awesome ! Thanks for my new car, great buying experience. I strongly recommend the dealership if you’re looking to change your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're glad to hear our staff took such great care of you, Jim! We hope we can continue to be of service to you down the road!

Great experience

Had a great buying experience on my new Hyundai Don McCain treated us very well and got us a great deal on my new vehicle. If your looking for a great car buying experience go see don

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Daisia, we appreciate you choosing Napleton's North Palm Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Great buying experience

Had a great buying experience with buying my new car with Don McCain if your looking for a great car buying experience and meeting a new friend go see Don at Napleton’s Hyundai on Northlake blvd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Josh, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!