Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
{{currentIndex + 1}} of 4

Reviews

4.9
315 lifetime reviews. Includes reviews of Heritage Volkswagen Catonsville from DealerRater.com
  • Outstanding customer service

    We started our car buying online and ended with Sales Consultant, Lamar Blakney. He showed us a vehicle (that we didn't see online) that fit in ou...

    Dealer Response

    Thank you for your heartfelt response Roger M. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are...


    Show Full Review

    We started our car buying online and ended with Sales Consultant, Lamar Blakney. He showed us a vehicle (that we didn't see online) that fit in our price range and the model we wanted. He was available by phone, email and text - now that's being available! We had to come in over a few nights for test drives, etc because of a work schedule - he was always understanding and worked within that schedule. We finally sealed the deal tonight and took delivery of the vehicle. The finance dept worked quickly (after all Lamar told them about our work and tight schedule:)) Now here's the kicker - Lamar doesn't get the "sale". As I stated in the beginning we ended with Lamar. The original sales person on night one had to be off unexpectantly and Lamar finished working with us so we could remain satisfied customer's of Russel Volkswagen. He made this a great car buying experience and working with Lamar or better known as the "Brown Bob Barker" has been outstanding!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your heartfelt response Roger M. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Lamar Blakney lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Volkswagen. Thank you again Roger M and have a great day!


    Hide Full Review
  • Great Experience

    I had a great car buying experience. Naz genuinely wanted to help me find a car I would love. We test drove a few cars and found the one for me....

    Dealer Response

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Naz and the team! If you...


    Show Full Review

    I had a great car buying experience. Naz genuinely wanted to help me find a car I would love. We test drove a few cars and found the one for me. Naz is a sincere person and salesman and I recommend him to anyone looking for a new or used car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Naz and the team! If you should have any further questions or want a little more insight on your vehicle, please don?t hesitate contact us! We would love to work with you again soon.


    Hide Full Review
  • EXCELLENT
    May 12, 2017

    I was very lucky to find Richie at Heritage Volkswagen. He is an amazing gentleman with awesome customer service skills. He went above and beyon...


    Show Full Review

    I was very lucky to find Richie at Heritage Volkswagen. He is an amazing gentleman with awesome customer service skills. He went above and beyond to help me out and without his help, I would still be trying to buy a car. Thank you Ritchie. Heritage are very fortunate to have you in their court!

    Does recommend this dealer

    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since March 2012

Whether you're new to the brand or a lifetime Volkswagen fan, our Baltimore Volkswagen dealership is here for you. We are proud to serve Maryland VW fans from Howard County, Anne Arundel County, Carroll County and Baltimore County with outstanding customer service.

It doesn't matter if you need to buy a new or used Volkswagen, get your VW serviced or to pick up VW parts; you can count on Heritage Volkswagen Catonsville!

"Changing the way you buy cars, one family at a time!"