[{"id":657720,"firstName":"Daniel","lastName":"Falonipe","titleText":"Sales Associate","shortBioText":"Heey! I'm Daniel, born and raised in Nigeria but now call here home. Besides my interest in automobiles, I love meeting new people every day and giving a great car-buying experience - you can say this dealership is my playground...really! \r\n\r\nI look forward to meeting you and answering any questions you may have, car-related or not =D","emailTxt":"dfalonipe@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/f58c5b02423d.jpg","drDealerId":16385,"dealerEmpStartDtUtc":"1590969600","industryStartDtUtc":"1590969600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":427914,"firstName":"Samantha","lastName":"Hollenbaugh","titleText":"Service Advisor","emailTxt":"shollenbaugh@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/c5f0bf52fd7d.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":425943,"personPtyId":32670760,"firstName":"Denny","lastName":"Applegarth","titleText":"Sales Associate","emailTxt":"dapplegarth@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/25a4b9258571.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":573111,"firstName":"Tavon","lastName":"Johnson","titleText":"General Sales Manager","emailTxt":"tjohnson@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/d7fde0c105cb.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":425939,"firstName":"Andrew","lastName":"Kolbe","titleText":"Service Manager","emailTxt":"akolbe@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/eb409e2da78f.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":425940,"personPtyId":32674140,"firstName":"Naz","lastName":"Islam","titleText":"Sales Associate","emailTxt":"nislam@mileone.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/ad889ace7880.jpg","drDealerId":16385,"dealerEmpStartDtUtc":"1459468800","industryStartDtUtc":"1459468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":609680,"personPtyId":46524849,"firstName":"Steve","lastName":"Knolle","titleText":"General Manager","emailTxt":"sknolle@mileone.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/5b823911043d.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":495389,"personPtyId":39420254,"firstName":"Brendon","lastName":"Thomas","titleText":"Sales Associate","emailTxt":"bthomas@mileone.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/b0e135a4d575.jpg","drDealerId":16385,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":657725,"firstName":"Lisa","lastName":"Christopher","titleText":"Finance Manager","emailTxt":"lchristopher@mileone.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/5df6b6ca2bbc.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":551889,"personPtyId":53423789,"firstName":"Alexis","lastName":"Davidson","titleText":"Internet Sales Manager","emailTxt":"adavidson@mileone.com","combinedEmpAvgRatingNbr":4.1,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/70b42f51238c.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":657722,"firstName":"Shakeira","lastName":"Little","titleText":"Sales Associate","shortBioText":"Dedicated to providing Great customer service and life long experiences to all of my customers!\r\n\r\nMom of two \r\nDog mom of one \r\nHardworking \r\nBaltimore MD Native","emailTxt":"slittle@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/fcc5528dc7a6.jpg","drDealerId":16385,"dealerEmpStartDtUtc":"1593561600","industryStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":657721,"firstName":"Breanna","lastName":"Fisher","titleText":"Sales Associate","shortBioText":"Hello! My names Breanna I am currently located at Heritage Volkswagen of Catonsville, I am still new to the sales industry but that wont stop you from receiving quality service and professionalism. My direct line is 410-818-1158 and my email is bfisher@mileone.com. Hope to hear from you soon!","emailTxt":"bfisher@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16385,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":657723,"firstName":"Hal","lastName":"Pence","titleText":"Sales Associate","shortBioText":"","emailTxt":"hpence@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/f6956e756843.jpg","drDealerId":16385,"dealerEmpStartDtUtc":"1593561600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":657724,"firstName":"Josh","lastName":"Gillions","titleText":"Sales Manager","emailTxt":"jgillions@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/7be618efaff9.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":657727,"firstName":"Meredith","lastName":"Miller","titleText":"Finance Manager","emailTxt":"meredithmiller@mileone.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/279c42e57143.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":111855,"firstName":"John","lastName":"Akers","titleText":"Service Advisor","emailTxt":"jakers@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/0bab14a133d9.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":663576,"firstName":"Manalee","lastName":"Zarrabian","titleText":"Sales Associate","emailTxt":"mzarrabian@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/23d6c72590c2.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":657719,"firstName":"Randy","lastName":"Warner","titleText":"Parts Manager","emailTxt":"rwarner@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/77ee1fb04645.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":661468,"firstName":"Tiara","lastName":"Creighton","titleText":"Sales Associate","emailTxt":"tcreighton@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":657726,"firstName":"Vince","lastName":"Aleem","titleText":"Service Advisor","emailTxt":"valeem@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/16385/employees/d5f015cf8674.jpg","drDealerId":16385,"certifiedEmployee":false,"deptDscrp":"Service"}]

Heritage Volkswagen Catonsville

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Heritage Volkswagen Catonsville Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since March 2012

Whether you're new to the brand or a lifetime Volkswagen fan, our Baltimore Volkswagen dealership is here for you. We are proud to serve Maryland VW fans from Howard County, Anne Arundel County, Carroll County and Baltimore County with outstanding customer service.

...



It doesn't matter if you need to buy a new or used Volkswagen, get your VW serviced or to pick up VW parts; you can count on Heritage Volkswagen Catonsville!

"Changing the way you buy cars, one family at a time!"

Service

Wheel Balance

$45

Tire Rotation

$24.95

Fluid Top-Off

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
618 lifetime reviews. Includes reviews of Heritage Volkswagen Catonsville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 22, 2020

    Reliable, Trustworthy and fair. Traded in and bought new. Great experience. When I'm ready to purchase and sell I would definitely work with Heritage again....

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel Falonipe

    Sales Associate

    (5.0) 7 reviews

    Josh Gillions

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 16, 2020

    Daniel is a professional. He knows how to multitask really well and he will go the extra mile to find out what pricing works best for you. Also Steve their... GM helped me get a great deal. Heritage Volkswagen is a tremendous atmosphere of people.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel Falonipe

    Sales Associate

    (5.0) 7 reviews

  • July 24, 2015

    We started our car buying online and ended with Sales Consultant, Lamar Blakney. He showed us a vehicle (that we didn't see online) that fit in our price... range and the model we wanted. He was available by phone, email and text - now that's being available! We had to come in over a few nights for test drives, etc because of a work schedule - he was always understanding and worked within that schedule. We finally sealed the deal tonight and took delivery of the vehicle. The finance dept worked quickly (after all Lamar told them about our work and tight schedule:)) Now here's the kicker - Lamar doesn't get the "sale". As I stated in the beginning we ended with Lamar. The original sales person on night one had to be off unexpectantly and Lamar finished working with us so we could remain satisfied customer's of Russel Volkswagen. He made this a great car buying experience and working with Lamar or better known as the "Brown Bob Barker" has been outstanding!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your heartfelt response Roger M. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are ple...ased to hear that Lamar Blakney lead you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Russel Volkswagen. Thank you again Roger M and have a great day!

  • 4.0 out of 5
    October 15, 2020

    I'd highly recommend Hal! I ended up purchasing the perfect car because of his fantastic and knowledgeable help. Car buying can be time-consuming, but... he made it fun.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hal Pence

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    October 14, 2020

    Naz worked diligently and always try to connect with customers. He put customer's needs at heart and tries to fulfill them. Nice work Naz!

    5.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Naz Islam

    Sales Associate

    (4.9) 57 reviews

  • 5.0 out of 5
    October 12, 2020

    I had an amazing experience at Heritage Volkswagen Catonsville! I had Naz Islam find me the EXACT suv I wanted and got me a price lower than any other... competitor. He went above and beyond to make sure all my needs were met and he was a joy to do business with. None of the pushy car dealer stigmas here just exceptional customer service. This was by far the best I have ever been treated at a dealership.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Catonsville

    Audrey, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience.... If there's anything further we can do for you, we are happy to help! Take care!


    Worked with:
    Naz Islam

    Sales Associate

    (4.9) 57 reviews

  • 5.0 out of 5
    October 10, 2020

    I needed to buy a car remotely (I live in NY) and Daniel was really helpful and helped every step of the way. Great service.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Catonsville

    Hello, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!


    Worked with:
    Daniel Falonipe

    Sales Associate

    (5.0) 7 reviews

  • 5.0 out of 5
    October 7, 2020

    Great job executing the sale. The salesman was determined to ensure that the customer was comfortable and informed about all aspects of the vehicle's features... and information.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Catonsville

    Bernard, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.... Safe travels!


    Worked with:
    Naz Islam

    Sales Associate

    (4.9) 57 reviews

    Steve Knolle

    General Manager

    (4.6) 14 reviews

    Lisa Christopher

    Finance Manager

    (4.2) 5 reviews

  • 5.0 out of 5
    October 6, 2020

    Great dealership and Naz was an awesome! He was very knowledgeable and straightforward! Lisa was great in finance, convinced us to try their financing... and we ended up with 0% financing! We had wonderful experience, highly recommend!

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Catonsville

    Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us... for all your automotive needs! Take care!


    Worked with:
    Naz Islam

    Sales Associate

    (4.9) 57 reviews

    Steve Knolle

    General Manager

    (4.6) 14 reviews

    Lisa Christopher

    Finance Manager

    (4.2) 5 reviews

  • 5.0 out of 5
    October 3, 2020

    I had no plans on getting a car, happy my sister made me test drive her new car. Naz and Lisa were awesome! Thank you

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Catonsville

    Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Catonsville. Until the next time we meet..., take care!


    Worked with:
    Naz Islam

    Sales Associate

    (4.9) 57 reviews

    Lisa Christopher

    Finance Manager

    (4.2) 5 reviews

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