Reviews
Heath sold my son his first truck it was a great
Heath sold my son his first truck it was a great experience for him buying his first automobile. Thanks Heath
Heath sold my son his first truck it was a great
Heath sold my son his first truck it was a great experience for him buying his first automobile. Thanks Heath
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing, Monte! We are thrilled to hear Heath did a great job. Congratulations to you and your son on this exciting milestone. We hope your son enjoys the truck!
Unfortunately, this dealer will not ship out of state if
Unfortunately, this dealer will not ship out of state if you are an out of state buyer. Don’t waste your time.
Unfortunately, this dealer will not ship out of state if
Unfortunately, this dealer will not ship out of state if you are an out of state buyer. Don’t waste your time.
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
What a terrible experience I had with theee folks.
What a terrible experience I had with theee folks. Never again will I do business with them again.
What a terrible experience I had with theee folks.
What a terrible experience I had with theee folks. Never again will I do business with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, Tommy. We are sorry to hear you were unsatisfied with your experience. If there is anything we can do to make things right, reach out to us at 501-568-5800.
worst experience ever sold me a truck that had a bad
worst experience ever sold me a truck that had a bad transmission on it took it back 5 days later almost had to get on my knees to have them check it sure enough service admitted it had a bad torque converter refused to take it back but said i could trade it in on another truck they refused to fix it unconcerned about anyones life with driving it never do any more business with these crooks
worst experience ever sold me a truck that had a bad
worst experience ever sold me a truck that had a bad transmission on it took it back 5 days later almost had to get on my knees to have them check it sure enough service admitted it had a bad torque converter refused to take it back but said i could trade it in on another truck they refused to fix it unconcerned about anyones life with driving it never do any more business with these crooks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Alli George was great to work with again when buying a
Alli George was great to work with again when buying a 2nd vehicle. However, the reason for buying a 2nd vehicle was due to a poor service department. Matt Almond has shown how Landers Toyota takes responsibility for damaging a vehicle. We took our Avalon in for A/C repair and somehow the mechanic shorted everything out. Matt and his team did a horrible job on communication since October 2024 when the car was dropped off for repair all the way to buying a replacement in July 2025. His comments and lack of attention to this issue has been brought to light. I just hope people realize this is not the same Lander's Toyota that made people drive miles away to purchase a car.
Alli George was great to work with again when buying a
Alli George was great to work with again when buying a 2nd vehicle. However, the reason for buying a 2nd vehicle was due to a poor service department. Matt Almond has shown how Landers Toyota takes responsibility for damaging a vehicle. We took our Avalon in for A/C repair and somehow the mechanic shorted everything out. Matt and his team did a horrible job on communication since October 2024 when the car was dropped off for repair all the way to buying a replacement in July 2025. His comments and lack of attention to this issue has been brought to light. I just hope people realize this is not the same Lander's Toyota that made people drive miles away to purchase a car.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Having sales rep Jake Beam work with me for the third
Having sales rep Jake Beam work with me for the third Toyota buying experience, made me realize how lucky I have been. Jake is professional, efficient, extremely well organized and make purchasing the coveted Toyota vehicles a comfortable and pleasant experience . In my opinion Jake is definitely an asset to Landers Toyota, and will advance with opportunities.
Having sales rep Jake Beam work with me for the third
Having sales rep Jake Beam work with me for the third Toyota buying experience, made me realize how lucky I have been. Jake is professional, efficient, extremely well organized and make purchasing the coveted Toyota vehicles a comfortable and pleasant experience . In my opinion Jake is definitely an asset to Landers Toyota, and will advance with opportunities.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lennox, thank you so much for your kind words and continued loyalty! It means a lot to hear that Jake has consistently provided a professional, efficient, and comfortable experience throughout all three of your Toyota purchases. We look forward to helping you again down the road!
If I could give more than 5 stars I would.
If I could give more than 5 stars I would. Randy “pawpaw” Ellis provided the best experience in buying a new truck.
If I could give more than 5 stars I would.
If I could give more than 5 stars I would. Randy “pawpaw” Ellis provided the best experience in buying a new truck.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Kris, for your awesome review! We appreciate your high recommendation, and we are glad that Ellis provided you with excellent service! We hope you enjoy your new truck!
Had a horrible first experience with this dealer.
Had a horrible first experience with this dealer. They lost a customer. After wasting time, I ended up buying elsewhere.
Had a horrible first experience with this dealer.
Had a horrible first experience with this dealer. They lost a customer. After wasting time, I ended up buying elsewhere.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We’re truly sorry to hear about your experience and that we fell short of your expectations. That’s not how we aim to do business, and we appreciate you sharing your feedback. If there’s anything else you'd like to discuss, please don't hesitate to contact us at 501-568-5800.
The sales guy was not the most proactive.
The sales guy was not the most proactive. Wasted a day with intermittent back and forth conversations with a car I was prepared to buy, only to be told that they do not deliver vehicles and I’d have to make the 400 mile trip to purchase in person. After all this time spent to be denied a sale, there were no apologies, just a goodbye. Afterwards, I visited CarMax and easily purchased the same car trouble free and it is currently being shipped. In my experience I would not recommend Landers Toyota.
The sales guy was not the most proactive.
The sales guy was not the most proactive. Wasted a day with intermittent back and forth conversations with a car I was prepared to buy, only to be told that they do not deliver vehicles and I’d have to make the 400 mile trip to purchase in person. After all this time spent to be denied a sale, there were no apologies, just a goodbye. Afterwards, I visited CarMax and easily purchased the same car trouble free and it is currently being shipped. In my experience I would not recommend Landers Toyota.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worked with Korena Ray for purchasing a preowned vehicle.
Worked with Korena Ray for purchasing a preowned vehicle. Excellent customer service and a no pressure environment. I loathe buying vehicles and being swarmed by salespeople and this is first time I have bought a vehicle and not been agitated the entire time. Thank you Korena!
Worked with Korena Ray for purchasing a preowned vehicle.
Worked with Korena Ray for purchasing a preowned vehicle. Excellent customer service and a no pressure environment. I loathe buying vehicles and being swarmed by salespeople and this is first time I have bought a vehicle and not been agitated the entire time. Thank you Korena!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car