Reviews
Simply the best!
I?ve purchased multiple cars from Welford Harris and have all of my cars serviced here. It is always a positive interaction and I?m always pleased. Sales, Service, Reception, they are simply the best.
Great dealership
Have bought from them and have service there when it is something I don't have time to do or only trust at the dealership. Barry gets you in and out efficiently and the price is competitive so why wouldn't you go to the dealership.
Horrible people, horrible service Don't go
Took my car in to get service. Already diagnosed, driven straight from one dealership to theirs. Charged me for another diagnosis while claiming the warranty that they sold me was no longer valid. They did nothing to my vehicle. Cost me over 100 dollars. Meanwhile their sales department tried to con me into a way way overpriced used car. Save yourself time. Stay away. Soon they'll fold like all small dealerships anyway but anything I can do to help that along.
We would like to extend to you our sincere apologies regarding the recent issue with your vehicle. We have a high standard of quality in both sales and service and are disappointed we did not meet your expectations. If you’re open to discussing this further, please call us at 919-742-4178 and ask to speak with Ben, our Sales Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.”
Bob Atkinson from Apex
Had numerous repairs to 2005 Explorer and had new engine and brakes done on my 2005 F150 bright yellow Truck used in business-Atkinson Properties. Was very satisfied working with Barry in Service.
Screwed over.
I would not trust this dealership at all they screwed me over hard I did not do my research before I bought the vehicle. Kelley blue book value of the car is between $13,227 - 15,380 and they sold it to me at a grand whopping of $19,613.40 please take this as a warning if you're going to be buying it used car.
Thank you for bringing your concerns to our attention. It is rare for a customer not to leave our dealership completely satisfied and we apologize that your experience did not meet your expectations as we pride ourselves in providing a friendly, no pressure sales experience. I appreciate having the opportunity to talk to you last week regarding your concerns and in doing so to mutually agree to not move forward with your vehicle purchase. If you wish to discuss this further, please do not hesitate to call me at 919-742-4178. David Harris
Love this dealer!
I bought my 2016 Ford Edge a year ago at Welford Harris Ford in Siler City, NC. I loved the family feel and great customer service I received. My husband and I were treated with great respect. I recently went back to get new tires on my car and was treated the same way! They even gave me a loaner car to go across the street to shop. I highly recommend Welford Harris Ford. I'm so glad I found my car there.
Thank you Gina. Its customers like you that make every day a great one at Welford Harris Ford. We look forward to seeing you again.
Top Notch Service and Parts Departments!
The service and parts department are top notch. I had an unusual request. I needed a PCM programmed for a 2008 Taurus X after the original one gave up the ghost and I installed a refurbished one. The service technician knew what he was doing and wasted no time in programming up my new one so that it would be good to go. In about a half hour, I was all set! The technician was knowledgeable and friendly and the bill was very reasonable. I also needed a part for an old dump truck that we use at the farm. This is a 1990 F-700, and you can't find some parts for it anywhere - online, auto parts store - anywhere! The parts man knew just what I needed, looked it up in a paper book in about two minutes, and had it for me the next day. All these guys KNOW their stuff! All of the staff from the service manager to the technician to the parts counter man to the cashier were as friendly and helpful as any at any dealership that I have ever dealt with. I highly recommend that anyone who has a Ford or wants a Ford come to Siler City and deal with this crew of friendly professionals!
Welford Harris Ford, Siler City, NC
I have purchased several vehicles from this dealer and have had all maintenance for these vehicles performed here. Great experiences from purchase to maintenance.
Welford Harris
Employees are very knowledgeable and helpful. They have done both recall work and routine maintenance on my vehicle. Appointments are usually available within just a couple of days, sometimes the same day I call.
Jo Horne
The folks at Welford Harris are amazing. From the salesman to the financing so helpful with buying our car. With Barry in the service dept and the ladies in the office. Making it so easy to keep our vehicles serviced. They even help me with my truck that I didn't purchase through them.