Welford Harris Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
56 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 20, 2020

    The service and parts department are top notch. I had an unusual request. I needed a PCM programmed for a 2008 Taurus X after the original one gave up... the ghost and I installed a refurbished one. The service technician knew what he was doing and wasted no time in programming up my new one so that it would be good to go. In about a half hour, I was all set! The technician was knowledgeable and friendly and the bill was very reasonable. I also needed a part for an old dump truck that we use at the farm. This is a 1990 F-700, and you can't find some parts for it anywhere - online, auto parts store - anywhere! The parts man knew just what I needed, looked it up in a paper book in about two minutes, and had it for me the next day. All these guys KNOW their stuff! All of the staff from the service manager to the technician to the parts counter man to the cashier were as friendly and helpful as any at any dealership that I have ever dealt with. I highly recommend that anyone who has a Ford or wants a Ford come to Siler City and deal with this crew of friendly professionals!

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  • 5.0 out of 5
    February 19, 2020

    I have purchased several vehicles from this dealer and have had all maintenance for these vehicles performed here. Great experiences from purchase to maintenance.

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  • 5.0 out of 5
    February 18, 2020

    Employees are very knowledgeable and helpful. They have done both recall work and routine maintenance on my vehicle. Appointments are usually available... within just a couple of days, sometimes the same day I call.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 17, 2020

    The folks at Welford Harris are amazing. From the salesman to the financing so helpful with buying our car. With Barry in the service dept and the... ladies in the office. Making it so easy to keep our vehicles serviced. They even help me with my truck that I didn't purchase through them.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 28, 2020

    Barry and the entire service team do great work. They are ready for the appointment, as-scheduled and immediately greet me. They complete the service in... a timely and professional manner. I've had great experiences over the last two years taking my care to Welford Harris in Siler City, NC. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 29, 2019

    We have been dealing with Welford Harris for over15 years. We've purchased six cars from them and have no reason to ever leave this dealership. We've... moved from the immediate area but based on the quality and level of the service we receive, we do not mind driving the 50 miles one way to know we are getting the best service at very competitive prices.

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    Shopped for a new car
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  • 5.0 out of 5
    August 14, 2019

    great service department, great service manager, good deal on tires, informed me of problems I was unaware of and asked if I wanted them fixed during this... visit

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    Came in for service or repair
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  • 5.0 out of 5
    July 26, 2019

    I did not have an appointment but Service Manager was able to work me in an get my car fixed even though I did not expect it.

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    Came in for service or repair
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  • 5.0 out of 5
    March 20, 2019

    This is one of the nicest places and people I have dealt with

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  • 5.0 out of 5
    February 21, 2019

    Welford Harris Ford never disappoints - - front to back. While the facilities are not as posh as some other dealers, everything is clean and functional.... With less overhead they can put more into customer care.

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    Shopped for a new car
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