Reviews
Write a reviewGlen Dries
Had my Honda towed there thinking I had to replace the motor or buy another car. Even though the repairs cost over $1100.00 I was feeling good that the actual problem was discovered and repaired. Thanks for the honesty and thanks to Chris in the Service Department for taking care of me. Your Facebook add doesnt work very well. We thought about trading the car but it wouldnt cooperate. So no new car. Thanks for that also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Review
I had two cars serviced within 4 hours. Dragon went out his way to make sure that I was satisfied with my visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Inspection
Complete explanation and no charge when you buy your car from them!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hokie Honda Review Joyce L
They are always very professional and easy to work with. Scheduling is a breeze online and they always complete the work in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Geoff's Honda
Service reps are friendly, courteous and explain the repairs and costs clearly. I appreciate the perks of free annual inspection, free car wash and discount coupons. Cashier is friendly and courteous. Overall, a very pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A Perfect Place to Buy a Car
I have never had a better salesperson or a better car buying experience. This was really easy and I am happy with the vehicle I purchased and the price that I paid.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
CR-V 2014 Honda
I left my car overnight and it was ready as promised. Very friendly employees.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lydia Handy
As always I was very pleased with the service on my car. I couldnt ask for a more helpful, kind and reassuring team. I was 15 minutes late for my appointment so I called to see if I should reschedule. I dont like being late. I was assured that it was not a problem and that they would still be able to help me. What great service!!! Its always a pleasure to visit Hokie Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service appointment
Called to see if I might stop in the same day I called, and Hokie Honda worked to accommodate me and took care if what I needed. Typical of them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service review
Dragon Nguyen was very helpful. The wait was a little long, but the pricing and the overall customer service makes it well worth it. I will return.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase