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Duncan Hokie Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (386 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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25,000 Maintenance

Was shocked, in a good way, at how little time I spent waiting for my car to be ready! Great customer service and maintenance service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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oil change

Very good service. Love Honda dealer in Christiansburg, VA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

The express service was exceptional. Thank you, Duncan Hokie Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kimberly Pugh

I always love the way I am treated at Duncan. I feel like Im always in good hands and the staff is pleasant and friendly. I bought my car from you and I will certainly buy my next car with you. My daughter will soon be ready to buy a new Honda and shes definitely coming to you! Thank you all for being so kind, fast and efficient. I always tell everyone how great the customer service is at Duncan. Thanks again! Kim Pugh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change and State Inspection

The dealership is clean, facilities clean and all customers are treated with great manners and respect. The staff is friendly and welcoming and when I leave the dealership after servicing, I am satisfied and confident my car received great service and I feel safe driving my vehicle. Duncan Honda is a great dealership with great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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CRV owner

Excellent customer service. Very professional. Im glad to be associated with Hokie Honda!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Routine Maintenance

Duncan Honda always does a great job with my vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Customer Service

Took car in for regular service. Wait time was excellent. Service tech went over items which were checked in addition to oil change and mentioned service that would be coming up in the near future. He was very friendly, helpful, and listened/answered some questions I had. This type of service is what keeps me coming back to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First Honda purchase

Wonderful sales staff with no pressure and complete understanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent

John was very helpful. so far go good. the noise is gone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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