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Duncan Hokie Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (386 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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AWESOME AND EFFEICENT DEALERSHIP!!!

Mike and Brandon and the rest of the service staff treat us amazing . always willing to help . even when they are overloaded and busy they put customer service first

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Change engine oil

The advisor is really friendly and reminds me when I should change my transmission. Overall, it is a really good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Honda CRV

They worked with us to get us the exact vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent professional assistance

Received excellent customer service. Fast friendly help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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OWNER

I had a great experience getting my car serviced. There was some additional work that needed to be done and they advised the price before going ahead with the repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service appointment

Great Dealership & Service department, very detailed and service oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

The mechanism Joey is goes beyond to answer all your questions, does fantastic work and his customers service attitude goes over the top! Thank you Joey, it means so much knowing you are taking care of not just our car but taking care of us as well. Mike Williams is.the "cream of the crop". He to is always there to provide great quality care every time. These guys are the best. We have never found a dealership that treated their customers this well. It is like one big family. Gary you have a great team and it does not go unnoticed. Thank you for having such a superior staff (family ). We thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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straight forward and friendly

answered questions, kindly and respectfully. Other salesmen helped each other as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda Service in Christiansburg, VA

I don't recall his name, but the service technician was fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service of Honda Civic

I received excellent service here. They squeezed me into to get my car serviced and also checked on the recall of my car that a previous dealer was supposed to take care of. I have received nothing less then exceptional service and will continue to bring my car here for any problems!!! Love Hokie Honda!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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