Reviews
Write a reviewMaintenance Repair
Service was fine - provided shuttle service which was very nice to have to be able to drop car off and then get a ride back to pick it up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First visit. Coming back!
I just needed to do an inspection, with a limited window and available time. The Duncan folks were very helpful and efficient. And, the waiting area was comfortable! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best EVer!
I don't even consider buying any other car brand because of the exceptional service at Hokie Honda!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Facilities Manager
The service was exceptional everyone friendly and kept me informed of whwat was happening.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Inspection
Your staff is always very pleasant to deal with. Very cordial, and respectful of all. Thank you for this experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very pleasant experience
Staff was courteous and efficient, up-front and not pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car All Sewn Up
Duncan's Hokie Honda went out of their way to help me get into the Honda that I wanted and to be sure that I understood how all the bells and whistles on my new car worked. They made me comfortable when they were delayed in getting some of the paperwork done and did everything except order me dinner!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2005 Odyssey Repair Work
While the costs of the repairs to my 2005 Odyssey were somewhat pricey, the service attendant (Brandon) was exceptionally courteous, friendly, conscientious, and knowledgeable about the repairs to my car. As Brandon detailed, my twelve-year old Odyssey is running like new, and he was correct! I am waiting for the new 2018 Odyssey body style before I trade in this great car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
PURCHASE OF A NEW HONDA PILOT EXL.
LEO WAS OUR SALES PERSON AND HE WAS EXCELLENT AT EXPLAINING THE FEATURES OF OUR NEW VEHICLE. HE WAS VERY PERSONABLE, A SUPER NICE GUY AND ANSWERED ALL OUR QUESTIONS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honda Pilot
They did a great job. Even washed the car. Very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase