Skip to main content

Duncan Hokie Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (386 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

No title

Had an Oil Change and rotated tires Quick, Friendly Service.just called last minute and they fitted me right in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Service as always!

Thank you for the usual great service. Really appreciate the extra measures taken for safety during the COVID crisis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Duncan Honda Christiansburg, Va

This is my third car purchased new from this dealership. I guess that says a lot about how I feel about them. My tail light on my 37 month old HRV started filling with water. The car had never been in an accident. When I took it in they told me I was one month and 1000 miles beyond my warranty. I whined about Covid times and they agreed to honor the warranty. I now have a new tail light, at no cost to me,.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

State inspection

The young man who took care of me was very nice and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Honda Pilot service was easy to schedule and service good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2021 Honda Pilot Purchase

I bought a new vehicle over the phone because of the COVID-19 epidemic... these guys made it so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service Experience

My most recent service at Duncan Honda was great. I scheduled the appointment with John and I was very surprised when he called way before my appointment and told me my car was ready. I was speechless. I have been going to Duncan for almost 15 years and a few years ago the service was frustrating (delays, lack of communication). This was by far the best experience I have had in awhile. I will definitely be going back. Thank you John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Superior Customer Service

Friendly, professional, and comfortable service. You all have found the equation for truly superior customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Transmission fluid and oil changed

Quick service ..just drove up at 4 one afternoon, all work completed by 5 the same dat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My Honda's favorite stop!

Convenient appointment, prompt and thorough routine service, all service related questions answered with clarity. Best service stop for my Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No