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Had an Oil Change and rotated tires Quick, Friendly Service.just called last minute and they fitted me right in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service as always!
Thank you for the usual great service. Really appreciate the extra measures taken for safety during the COVID crisis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Duncan Honda Christiansburg, Va
This is my third car purchased new from this dealership. I guess that says a lot about how I feel about them. My tail light on my 37 month old HRV started filling with water. The car had never been in an accident. When I took it in they told me I was one month and 1000 miles beyond my warranty. I whined about Covid times and they agreed to honor the warranty. I now have a new tail light, at no cost to me,.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
State inspection
The young man who took care of me was very nice and polite.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Honda Pilot service was easy to schedule and service good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2021 Honda Pilot Purchase
I bought a new vehicle over the phone because of the COVID-19 epidemic... these guys made it so easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service Experience
My most recent service at Duncan Honda was great. I scheduled the appointment with John and I was very surprised when he called way before my appointment and told me my car was ready. I was speechless. I have been going to Duncan for almost 15 years and a few years ago the service was frustrating (delays, lack of communication). This was by far the best experience I have had in awhile. I will definitely be going back. Thank you John
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superior Customer Service
Friendly, professional, and comfortable service. You all have found the equation for truly superior customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Transmission fluid and oil changed
Quick service ..just drove up at 4 one afternoon, all work completed by 5 the same dat
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Honda's favorite stop!
Convenient appointment, prompt and thorough routine service, all service related questions answered with clarity. Best service stop for my Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase