Utter Family of Dealerships

Rectangle 48
Sales
Service Closed

Utter Family of Dealerships Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2013

Whether you're looking for the perfect new vehicle or a great deal on a low price or low mileage car, you can find the v

...

ehicle you want here at Bob Utter Ford Lincoln Kia! We have two locations only 7 miles apart to better serve you. To check out the current specials, please visit our website. They change all the time! We look forward to giving you an Utterly UNBEATABLE deal. When it's time for regularly scheduled service, maintenance, or repairs, we hope you'll consider our modern and friendly Service Department. We are now an MV-1 dealer! They are the first and only factory-built handicap accessible vehicle! Contact us for more details!

"We are Utterly UNBEATABLE!!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
210 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 26, 2018

    The new Quick Lane at Bob Utter Ford is a great facility. You can watch the work in progress and they keep you well informed. The waiting area is clean... and comfortable/

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephen, we are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see y...ou again in the future! Take care!

  • 5.0 out of 5
    October 18, 2018

    Service is always excellent at Bob Utter Ford. Completely satisfied - will definitely use again and would recommend to friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! S...afe travels!

  • March 30, 2017

    I have bought new Fords for 30 years. I have always been pleased with service. Debbie Roberts has earned my trust and she never forgets me. When someone... remembers your name that's real service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Bob Utter Ford-Lincoln for all of your automotive needs. Please don't hesita...te to call if you'd like further assistance.

  • 5.0 out of 5
    October 17, 2018

    You were the only Dealership in the area that had a selection of Explorers we were interested in. Chris was able to put us in the exact vehicle my wife... was looking for. He was attentive, wanted to know what we wanted and set out to find it. He did not try to sell us something other than what we wanted. I really appreciated that approach.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! S...afe travels!

  • 5.0 out of 5
    October 14, 2018

    I truly enjoyed my experiance with Robert on Saturday. He is an outstanding salesman and he took care of our every need. I will recommend him to all my... friends.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Maurice, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you!... Safe travels!

  • 5.0 out of 5
    October 14, 2018

    Shopping long distance via. telephone. Three dealerships never even returned the calls. Mike answered the phone and unlike the bull stuff two other dealerships... gave me it was all honest let's make a sale , Great price and super smooth transaction. Made the deal and came 400 miles to pick it up.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy... to assist you! Safe travels!

  • 5.0 out of 5
    September 7, 2018

    Exceeded my expectations...Eric and the staff were professional and a pleasure to deal with. The process was smooth and stress free. The vehicle was clean... and the price was more than fair.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patrick, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you...! Safe travels!

  • 5.0 out of 5
    August 20, 2018

    Excellent experience. All people involved were just great, especially Kenzie Avery.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 13, 2018

    I am always very pleased with the service that I receive at the Bob Utter Ford Service Center. I am treated with respect, dignity and as if I were an... important part of their "family." This is meaningful to a little old lady on the way downhill slide of 80! I am very happy with this "family" and I know that I can depend upon this "family." Anna Hinkle

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2018

    I had spent quite a bit of time searching for a car. I had bad experience after bad experience. Until...I called Bob Utter. They are a group with a Kia... dealership. I was looking for a certified Kia. They had a great car online. I’d done my research. I made what I thought was a fair offer. We discussed it, reached a mutual agreement, and two days later I made the drive from Austin to Sherman to pick up my car. That’s about 4 hours. There are a lot of Kia dealerships along the way. But, Bob Utter Kia was the one I chose. And they did right by me. My family is both pleased and grateful for their quality, service, and help to make the process easy and stress free.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews