Utter Family of Dealerships

(4.9) 167 reviews

Dealer on Cars.com since May 2013

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 1:00 PM
Sun Closed

Reviews

4.9
167 lifetime reviews.
  • Great experience - thank you!
    March 30, 2017

    I have bought new Fords for 30 years. I have always been pleased with service. Debbie Roberts has earned my trust and she never forgets me. When someo...ne remembers your name that's real service.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Bob Utter Ford-Lincoln for all of your automotive needs. Please don't hesita...te to call if you'd like further assistance.


  • Great Service & Friendly Atmosphere
    February 8, 2018

    I sincerely appreciate the guys in the Service Dept. They are consistently efficient, knowledgeable and efficient. They recognize that their customers...' time is valuable and do everything possible to keep me from having to wait too long. They do what they say they're going to do and they do it within the time frame they give me.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathleen, thank you for taking the time to leave us your response to our service department's outstanding customer service! Our team is dedicated to p...roviding top-quality service, and we're so happy to hear that your experience consistently reflects this. At Bob Utter Ford-Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!


  • Great Service Center
    February 7, 2018

    Excellent service center. Prompt service, clean, professional facilties, and a knowledgeable and customer-oriented staff. Highly recommended.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.9

38 lifetime reviews of the Service Department.

  • Great experience - thank you!
    March 30, 2017

    I have bought new Fords for 30 years. I have always been pleased with service. Debbie Roberts has earned my trust and she never forgets me. When someo...ne remembers your name that's real service.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Bob Utter Ford-Lincoln for all of your automotive needs. Please don't hesita...te to call if you'd like further assistance.


  • Great Service & Friendly Atmosphere
    February 8, 2018

    I sincerely appreciate the guys in the Service Dept. They are consistently efficient, knowledgeable and efficient. They recognize that their customers...' time is valuable and do everything possible to keep me from having to wait too long. They do what they say they're going to do and they do it within the time frame they give me.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathleen, thank you for taking the time to leave us your response to our service department's outstanding customer service! Our team is dedicated to p...roviding top-quality service, and we're so happy to hear that your experience consistently reflects this. At Bob Utter Ford-Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!


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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since May 2013

Whether you're looking for the perfect new vehicle or a great deal on a low price or low mileage car, you can find the vehicle you want here at Bob Utter Ford Lincoln Kia! We have two locations only 7 miles apart to better serve you. To check out the current specials, please visit our website. They change all the time! We look forward to giving you an Utterly UNBEATABLE deal. When it's time for regularly scheduled service, maintenance, or repairs, we hope you'll consider our modern and friendly Service Department. We are now an MV-1 dealer! They are the first and only factory-built handicap accessible vehicle! Contact us for more details!

"We are Utterly UNBEATABLE!!"
Utter Family of Dealerships
2525 Texoma Pkwy Sherman, TX 75090
New (903) 487-5675
Used (903) 487-5673
Service (903) 771-4802
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