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Meet Eric Werner

Eric Werner headshot
GENERAL MANAGER
(284 reviews)
Industry experience 13 years
Dealership experience 10 years

Reviews

The entire process was smooth.

The entire process was smooth. From the moment I walked in to checkout what they had for inventory to the moment we picked up the vehicle we purchased. I definitely recommend this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Werner Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rich Hammond General Sales Manger

Having visited a few other car dealerships in recent

Having visited a few other car dealerships in recent days, it was a pleasant experience when I entered the Werner dealership. My sales person, Alex, was kind, competent and no pressure. The entire process was stress-free, and I would recommend Werner to anyone! I am absolutely loving my new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rich Hammond General Sales Manger

Werner Mazda was the best car buying experience I have

Werner Mazda was the best car buying experience I have ever had. First time buying a Mazda and the process was better than any other car purchase I have had in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Beat everyone’s price.

Beat everyone’s price. Fastest service. No xx upselling or nonsense. Highly recommend and would return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a dealership!

What a dealership! We ordered a new Mazda from Florida , delivered the day we got off the plane destined for our summer home! We got exactly what we wanted , no car shopping , thanks to team Eric @ Rob .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dear Werner Mazda Team, I am writing to express my

Dear Werner Mazda Team, I am writing to express my sincere appreciation for the outstanding customer service I recently received regarding the repair of the defective chrome trim on the front grille of my vehicle. Although this issue was not covered under the standard Mazda warranty, your team went above and beyond to resolve the matter at no cost to me. This level of commitment to customer satisfaction is both rare and commendable. Your willingness to stand behind your product and ensure that I left fully satisfied did not go unnoticed. It reflects a deep sense of integrity and professionalism that speaks volumes about your dealership and the people who work there. Please extend my thanks to everyone involved in making this right. I will not hesitate to recommend Werner Mazda to others and will certainly return for future service and vehicle needs. With gratitude, Mark Kidd

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We knew what we wanted going in, so we were an easy sale.

We knew what we wanted going in, so we were an easy sale. There was confusion about how the car would be listed, our fault, but that could have been caught prior. Once the car was ready, it was a very rushed process. The Mazda entertainment system is not user friendly and it would have been nice to have it explained other than pairing the phone to Bluetooth. Overall, not a bad experience, but could have been better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to buy a car.

Great place to buy a car. This my family’s 7 th car from Werner. Great service too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very knowledgeable, friendly and a pleasure

Everyone was very knowledgeable, friendly and a pleasure to do business with. Communication was excellant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding employees who go out of their way to help you

Outstanding employees who go out of their way to help you with any question or concern you may have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.