Skip to main content

Meet Shannon Fogarty

Shannon Fogarty headshot
Service Advisor
(103 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Dealership experience 4 years

Reviews

Shannon is very attentive to customers, polite and

Shannon is very attentive to customers, polite and accurate in estimates.I like working with her a lot! Best regards, Roman Drachev.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Simple, routine 10K service.

Simple, routine 10K service. Went smoothly with zero issues. Brought a book and waited comfortably at the dealership, with Shannon keeping me apprised. The inspection video was particularly helpful (and reassuring). A relaxed environment, helpful and professional staff (kudos to Ms. Fogarty) and before I knew it, the job was complete. And complimentary to boot! What’s better than that? I definitely plan to continue to have my vehicle serviced by Werner Mazda. It only makes sense.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly and quick service.

Friendly and quick service. Nice waiting area for customers. I liked that they sent me a video of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Shannon was super pleasant and kept me well informed

Shannon was super pleasant and kept me well informed while I waited for my car while being serviced. Great Mazda service as usual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The folks at Werner Mazda (service and sales) are always

The folks at Werner Mazda (service and sales) are always friendly and do their jobs well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lorrie was very hel0ful, answered my texts promptly and

Lorrie was very hel0ful, answered my texts promptly and service seemed to repair what was needed. Lorries looked into getting some things c9vered under warranty as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer experience for service.

Great customer experience for service. Always great at explaining what is going on and working with you to ensure the best result.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, quick and perfect.

Excellent service, quick and perfect. I’m a new customer, and everything was great. Take it or leave it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are the epitome of customer service!

They are the epitome of customer service! My wife was able to drop the car off, sign the paperwork and drive off the loaner in under 20 minutes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff was very friendly.

The staff was very friendly. The free beverages, snacks comfortable seating, free WiFi and big screen tv was very relaxing. The whole experience was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.