Reviews
Purchased three vehicles from Werner Mazda in the past
Purchased three vehicles from Werner Mazda in the past seven years and all have been serviced at Werner. Their service desk staff - Shannon is always welcoming and gives you their attention. Their mechanics always lets you know via video to show you what they are seeing, and if need be suggest options. For sales, I have always asked for Michael Heintz. His easy-going friendly demeanor and enduring patience draws us to him each time. Thank you, Werner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are great to deal with and do their best to get you
They are great to deal with and do their best to get you on your way. I've never had an issue with their work or the people who work there.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Really fast answer to our online inquiry.
Really fast answer to our online inquiry. Great service when we went to the dealership !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lorri called me to let me know my sat nav chip was in and
Lorri called me to let me know my sat nav chip was in and overnighted it to me. I had a dumb question about the car and she was very patient and answered my question very clearly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's always a pleasure having my SUV serviced at Werner
It's always a pleasure having my SUV serviced at Werner Mazda. Lorri is efficient and knowledgeable, and the technicians are informative and efficient as well. I love that I get a video of the service process. Waiting room is comfortable and pleasant. Highly recommend Werner Mazda. Great car, and great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from everyone I spoke with.
Great service from everyone I spoke with. David Lee listened to me and was very respectful of my questions and concerns. An all around excellent car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our Mazda CX-90 ran into a known mild-hybrid issue.
Our Mazda CX-90 ran into a known mild-hybrid issue. Werner was great through this process. Though the part was on back order, they lent us a new vehicle which we ended up having for almost two months. When we got our car back it was returned to us nicely detailed and with a full tank. Once again, Werner going above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris Peek was our salesperson, and he performed
Chris Peek was our salesperson, and he performed admiralty. Gave us the opportunity to take an extended test drive which proved to be the major factor in our decision to purchase that model, He is very knowledgeable of the entire Mazda line of vehicles, answering all questions, A very pleasant person to work with,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a good experience.
It was a good experience. Cam was helpful. The finance guy was very helpful. Thank you for everything
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
They were very attentive to our needs and took us
They were very attentive to our needs and took us immediately upon arrival and kept us informed about the progress.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair