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(33 reviews)

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Extremely Satisfied!!

Wasn't really looking for a new car! Price was right and our experience was phenomenal! Great group of people! We love our Kia Sorento!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great!

Great customer service from the sales manager. He was very knowledgeable and helpful. Purchased 2017 sorento and got a great price!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kia Sportage

We had no intentions of buying a new vehicle until we met Stephanie. She was very informative about the vehicles and helped us find the perfect one for our needs! Thanks again to Stephanie and the wonderful staff for getting us into the perfect vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SRMark

Very helpful and informative sales staff. They offered several purchasing options and did so clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Had a great experience after moving here from Clarksburg, WV. Bill Pritts was very helpful and the Business Manager helped me with all my paperwork and explained it in great detail. Will buy from Timbrook Kia again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Timbrook Kia - Real Professionals

How would you like to have a car buying experience that is pleasant, informative and satisfying? That was our experience at Timbrook KIA! Stephanie Bender and Bucky Dayton are outstanding sales representatives who guided me through the process efficiently and effectively. Dina Wilson, in a most professional manner, concluded the financial settlement in a clear and simple manner. I am certain that Mr. Timbrook highly values these professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Timbrook Kia Bill Pritts & Dina Wilson

Thank you to Mr. Bill Pritts and Dina Wilson!! Mr. Pritts always met on the lot or at the door! He was always very kind and made sure I got the car I wanted! When I go in for service, he still greets me at the door and asks how everything is going! He will always be my "go to" for any car I purchase! Thank you to Dina who always makes the numbers work!! Your time and diligence was very much appreciated! I also appreciated that you made sure I had a car to drive while mine was in for a little touch up! Timbrook has always made sure I had a vehicle to drive so I was never inconvenienced! Not everyone does that! Miss Dina you are a gem and I appreciate all your hard work! Because of these two amazing people, I will be purchasing all of my cars at Timbrook Kia! God Bless you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Job!!!

Thanks for all the help with me buying a new car. From Bucky Dayton to Dina Wilson the experience was great. I love my new Kia Sorrento.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sportage

Whole experience was flawless. Started with emails for some info and ended with great sales experience from Timbrook. Love my sportage !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sandy T.

Loved dealing here. Salesman and financial director very helpful. They made sure we got the deal to fit our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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