Reviews
Extremely Satisfied!!
Wasn't really looking for a new car! Price was right and our experience was phenomenal! Great group of people! We love our Kia Sorento!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great!
Great customer service from the sales manager. He was very knowledgeable and helpful. Purchased 2017 sorento and got a great price!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kia Sportage
We had no intentions of buying a new vehicle until we met Stephanie. She was very informative about the vehicles and helped us find the perfect one for our needs! Thanks again to Stephanie and the wonderful staff for getting us into the perfect vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SRMark
Very helpful and informative sales staff. They offered several purchasing options and did so clearly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Had a great experience after moving here from Clarksburg, WV. Bill Pritts was very helpful and the Business Manager helped me with all my paperwork and explained it in great detail. Will buy from Timbrook Kia again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timbrook Kia - Real Professionals
How would you like to have a car buying experience that is pleasant, informative and satisfying? That was our experience at Timbrook KIA! Stephanie Bender and Bucky Dayton are outstanding sales representatives who guided me through the process efficiently and effectively. Dina Wilson, in a most professional manner, concluded the financial settlement in a clear and simple manner. I am certain that Mr. Timbrook highly values these professionals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timbrook Kia Bill Pritts & Dina Wilson
Thank you to Mr. Bill Pritts and Dina Wilson!! Mr. Pritts always met on the lot or at the door! He was always very kind and made sure I got the car I wanted! When I go in for service, he still greets me at the door and asks how everything is going! He will always be my "go to" for any car I purchase! Thank you to Dina who always makes the numbers work!! Your time and diligence was very much appreciated! I also appreciated that you made sure I had a car to drive while mine was in for a little touch up! Timbrook has always made sure I had a vehicle to drive so I was never inconvenienced! Not everyone does that! Miss Dina you are a gem and I appreciate all your hard work! Because of these two amazing people, I will be purchasing all of my cars at Timbrook Kia! God Bless you all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Job!!!
Thanks for all the help with me buying a new car. From Bucky Dayton to Dina Wilson the experience was great. I love my new Kia Sorrento.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sportage
Whole experience was flawless. Started with emails for some info and ended with great sales experience from Timbrook. Love my sportage !
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandy T.
Loved dealing here. Salesman and financial director very helpful. They made sure we got the deal to fit our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase