Don Wood Ford Lincoln

Don Wood Fird service always meets our needs and communicates throughout the repair.

I purchased a used F-150 about one month ago. I bought it “as is”, knew fully well what that meant and signed paperwork indicating that was my intent.... I also declined the extended warranty. For those of you buying a used car from this dealer: be aware. Make sure to do a thorough walk through of whatever you’re test driving. So far my truck has been to a shop twice: there was no Freon in the A/C right after I bought it, a wiring harness in one of the rear doors was knackered, and a sensor inside of the transmission (covered under a Ford extended service warranty) caused the truck to start in fourth gear, which also caused the electrics to go haywire. I called my salesman, Mike, immediately after this happened (less than an hour after I drove it off the dealer lot), he said he didn’t know what it was, and that no one else at the dealer knew what it was. He said he’d get back to me the following Monday, which he NEVER DID. But what probably infuriates me the most is that there was no follow up from Mike the sales person, or anybody else at the dealer thanking me for my business, as well as how’s everything going with my truck. Anytime I’ve flown I always get an email thanking me for my business, and wanted me to offer comments on the service I experienced. xxxx, anytime I buy the smallest thing from Amazon I’m asked how my experience was.

Great dealership, great price, no hassle, great deal from the start.

Trev and Kevin are good people, easy to deal with. This is my 4th automobile purchase from this salesman and dealership

Larry was top notch. Took care of everything I had scheduled plus a pop up issue I had.

In March I took my truck there for an a/c compressor, it was not right when I picked it up, took it back a day or two later and was told the technician... had put the "belt" on wrong and that was what was making the noises, Still not right, waiting to get it Re-done correctly, I think its possible the wrong A/C compressor was installed from the beginning, it looks like a 6 rib pulley on it and the rest of the pulleys and tension pulley are all 4 rib design. Wrong part ? Maybe it should have never been installed.

The guys and gals at Don Wood are great!!! They always go the extra mile to make sure you are COMPLETELY satisfied... I will NEVER buy from another dealer...

Easy buying process. Salesman very knowledgeable and signing process was fast

Very pleased with the service experience. Service completed within a reasonable time.

Fast courteous service as always! Service manager is a go to guy! Always helpful! When we purchased the car the sales manager and our salesman treated... us with such respect. We really appreciated that! Will buy there again when the time comes. Thanks Don Wood Ford!!