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Serra Nissan

(2,372 reviews)
Visit Serra Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (205) 390-0477 (205) 390-0477
Used (205) 683-2753 (205) 683-2753
Service (205) 390-0485 (205) 390-0485

Reviews

(2,372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Nissan from DealerRater.

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They was very professional and understanding of what was

They was very professional and understanding of what was going on with my car and the urgency of my need to get it repaired quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were Great, loved how they called me with up dates.

They were Great, loved how they called me with up dates. Will use you all again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Amanda has always been professional, efficient and kind!

Amanda has always been professional, efficient and kind!! I have always enjoyed dealing with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dealership and especially my salesman Angel, are

Dealership and especially my salesman Angel, are friendly, knowledgeable, and helpful. The dealership is clean and comfortable. I have done business at Serra Nissan in Birmingham and purchased two vehicles from the same salesman ,Angel Borja. (He is Great).! If I need another vehicle in the future, I will certainly go to Serra Nissan and ask for Angel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I love the greetings I receive when I pull into the

I love the greetings I receive when I pull into the service department..My wait time isn't long and they Tell Me what I need to know about my car.I Love Serra Nissan❤️‼️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and great customer service look forward to

Great service and great customer service look forward to my next visit was keep up to date on the work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had an appointment for an oil change and tire rotation

I had an appointment for an oil change and tire rotation for 10:00 am. I arrived a bit early. The service writer greeted me upon arrival. My service was completed within an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice customer.

Very nice customer. Explained what they where checking. Great experience I would recommend taking your car to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast efficient and very friendly.

Fast efficient and very friendly. Always enjoy good service and it take my vehicle in. Amanda is just the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service was good and they didn’t try to sell me something

Service was good and they didn’t try to sell me something I didn’t bring it in for. I liked service person I worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.