Reviews
Very easy and fast. Amanda is incredible. Everyone is very nice and helpful. They are also very honest
Very easy and fast. Amanda is incredible. Everyone is very nice and helpful. They are also very honest
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a fast and easy experience with us. Amanda and the team appreciate your kind words. We strive to provide honest and helpful service, and it's great to know we succeeded. We look forward to serving you again!
I’m just saying that thank you for being a great job,always have a good experience
I’m just saying that thank you for being a great job,always have a good experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We are thrilled to hear that you always have a great experience with us. Your support means the world to our team, and we look forward to serving you again soon!
All maintenance on this car the last 5 years has been performed by Serra Nissan.
All maintenance on this car the last 5 years has been performed by Serra Nissan.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty to Serra Nissan over the past five years! We appreciate your trust in us for your car's maintenance. Our team is dedicated to providing the best service possible, and we look forward to continuing to support you and your vehicle in the future.
Always had great service except for this last time. I got an oil change but the drain plug was not tightened correctly. I ended up dropping a lot of oil throughout the day on Sunday so stopping by Monday morning was a slight inconvenience for my job.
Always had great service except for this last time. I got an oil change but the drain plug was not tightened correctly. I ended up dropping a lot of oil throughout the day on Sunday so stopping by Monday morning was a slight inconvenience for my job.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I apologize for the inconvenience caused by the loose drain plug. We strive for high standards, and I appreciate you bringing this to our attention. Please reach out to us directly so we can make it right and ensure it doesn't happen again.
I had a great buying experience with Dre Sandlin. Awesome salesman. Promised me that it would be quick. I’ve never had a quick experience buying a car. Dre the car guy kept his word.I drove away with a 2027 Kicks. I was in and out. Best car buying experience ever.
I had a great buying experience with Dre Sandlin. Awesome salesman. Promised me that it would be quick. I’ve never had a quick experience buying a car. Dre the car guy kept his word.I drove away with a 2027 Kicks. I was in and out. Best car buying experience ever.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that Dre provided you with such a quick and enjoyable car buying experience. Congratulations on your new 2027 Kicks! We appreciate your business and look forward to serving you again in the future.
I recently purchased a new vehicle from Serra. My salesman, Cody was very professional and patient from start to finish. He made my car buying experience less stressful and very rewarding. I truly appreciated all of his assistance and hardwork.
I recently purchased a new vehicle from Serra. My salesman, Cody was very professional and patient from start to finish. He made my car buying experience less stressful and very rewarding. I truly appreciated all of his assistance and hardwork.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with the employees there were fine. I got straightforward answers. The only issue I had was the amount of time it took to tell me I had a dead battery.
My experience with the employees there were fine. I got straightforward answers. The only issue I had was the amount of time it took to tell me I had a dead battery.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
I had good experience no problem Everything went good ....good customer service and nice peoples
I had good experience no problem Everything went good ....good customer service and nice peoples
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service team. We appreciate your support and look forward to serving you again soon!
Amanda has great customer service skills Amanda, take her time with her. She'll let you know exactly what is going on with the vehicle. She let you always know what needs to be done.
Amanda has great customer service skills Amanda, take her time with her. She'll let you know exactly what is going on with the vehicle. She let you always know what needs to be done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that Amanda provided you with excellent service and clear communication about your vehicle. We appreciate your feedback and look forward to serving you again!
Maggie recognize the issue and took care right away, which I have been there. Several times in the guys just let issues pass on the women were more pleasant and very easy to talk with or to Excellent customer service
Maggie recognize the issue and took care right away, which I have been there. Several times in the guys just let issues pass on the women were more pleasant and very easy to talk with or to Excellent customer service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that Maggie provided excellent service and addressed your concerns promptly. Our team is dedicated to ensuring a positive experience for all our customers. We appreciate your feedback and look forward to serving you again soon!