Parks Chevrolet Augusta, INC

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 12, 2020

    I was looking for a new truck and they were able to get the right truck for me. Unbelievable customer service and a first class dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2020

    They were very easy to work with. There was no pressure. Adam from the sales dept and Chris from finance were great to work with. Adam checked with... us a couple of days later to make sure we were happy with the purchase and that the vehicle was still meeting expectations. Chris called with a better finance option that he had found that saved us thousands over the course of the loan.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 7, 2017

    Their service department is always helpful and efficient. When I bought my car from them 3 years ago they didn't pressure me and they helped me get the... financing I needed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 6, 2020

    Made me wait for hours for Finance dept. after signing all the paperwork it was 8:00p.m. And I was told that I had to wait 3 days for delivery because... they wanted to try to get me a better deal. The next day I was told that finance director was off for the day and other finance managers didn’t have time to work on my deal because they had “their own customers to deal with”. Trust me once they have that signature you become gum on the bottom of their shoe.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate hearing about your recent visit. Our priority here at Parks Chevrolet is to ensure that every customer leaves our dealership with a grea...t experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Les Alford lalford@parksmotors.com

  • 5.0 out of 5
    February 1, 2020

    Great service and attention to detail by Bevan and Adrienno.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Les Alford lalford@parksmotors.com

  • 1.0 out of 5
    December 21, 2019

    I was quoted a price by one sale’s agent, then the GM called and tried to raise the price by $1,000. This dealership should not be allowed to advertise... on this site. Buyers beware!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 19, 2019

    They quoted me a truck, we discussed the pricing, the next day I called and they changed the pricing. They said I needed to bring a trade if I still wanted... that pricing. Buyer beware these guys are crooks.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    October 22, 2019

    Have had issues with my new Chevy since I bought bought new off the lot in 2015? Service does seem to think I'm making it up. Left with them several times... for days on end. Refused me a loaner. POOR c.s.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    July 19, 2019

    Very interested in a Jeep Grand Cherokee they have advertised here. Went to dealer. Of course it was a loaner for a manager, and it was filthy. Why advertise... cars and then loan them out. Total waste of my time. I wont be back.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2019

    Staff friendly and accommodating for unplanned service out of state We were very pleased with the way things were handled. Highly recommend them. Mechanic... was very thorough

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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