McGrath Buick GMC Cadillac

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
304 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 27, 2018

    We live in North Carolina and travelled 1200 miles to McGrath because they had a truck in inventory which was both exactly what we wanted and priced to... sell. From the very beginning, our salesman Tyler Kious and the entire McGrath team made the process easy and painless. Upon taking delivery of our truck, we discovered that the Lane Departure Warning system was inoperative. The dealer offered to troubleshoot the problem on the spot, but due to family time constraints we had to start the long drive home before they could solve the problem. Even long-distance, the McGrath team went above and beyond to make sure the issue was fixed properly. We would happily travel 1200 miles to purchase another vehicle from McGrath.

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    Shopped for a used car
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    Dealer Response

    Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and b...eyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Lindsay McGrath - General Manager

  • 5.0 out of 5
    April 12, 2018

    Just purchased a used suburban. Would highly recommend Alex. He was friendly, patient and very knowledgeable . He assisted us test driving several... vehicles before we made a decision on our great used vehicle.

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    Dealer Response

    Thank you so much for your feedback, Connie. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share yo...ur feedback with Alex. Please let us know if we can ever help you in the future. Thanks again, Lindsay McGrath - General Manager

  • 5.0 out of 5
    January 20, 2018

    Doing a search for a specific vehicle and the dealership has been very helpful. Phone calls and emails with examples of their stock has been great to receive.... Thanks!

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    Shopped for a used car
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    Dealer Response

    This is fantastic! Thank you so much for taking the time to leave us this great review and rating! I'm glad to hear that everyone is helping you find ...that exact vehicle you want! Please reach out to me if you have any questions or concerns in the future! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com

  • 5.0 out of 5
    November 28, 2017

    I made the appointment. The wife took in vehicle for an oil change and 7500 checkup done. Wife said everything went well, all maintenance was done in a... reasonable period of time, and got a car wash too. She was impressed.

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    Came in for service or repair
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    Dealer Response

    Hi John! Thank you so much for this great review! I'm very happy to hear that your wife had a good experience with our service department. Please reac...h out if you or your wife have any questions in the future. Thanks for your business! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com

  • 5.0 out of 5
    October 30, 2017

    Tim Strait was excellent. It was a warranty issue and it was taken care promptly. Very happy with the service provided.

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    Came in for service or repair
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    Dealer Response

    Thanks for this great review!I'll be sure to let Tim know that you appreciate his help! Feel free to reach out to me if you have any questions or conc...erns in the future! Thanks for your business! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com

  • 5.0 out of 5
    September 22, 2017

    I went up looking at a specific Chevy Cruz to buy. I didn't have high expectations as I have poor credit. However, these guys went above and beyond to... find something that would work, to make sure I got a car that day. They showed me other options, but unlike other dealerships I've dealt with, they didn't push me to buy them. They listened to my concerns and my wants, and were able to get me in a very nice vehicle with a much lower down payment than expected and awesome monthly payments. Although it wasn't the one I had gone up there for, it is the same model and a year newer. And I love it. Definitely worth the trip up there. Thanks to Patrick, Justin, Jason and the crew for the great experience!

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    Dealer Response

    Hi there! It appears that you actually visited our Pat McGrath Chrysler Jeep Dodge RAM store on Center Point! I'm glad to hear that all the guys were ...able to help you find that perfect Cruze!! Feel free to reach out Murphy McGrath, General Manager, if you have any questions! murphy@mcgrathauto.com

  • 5.0 out of 5
    August 17, 2017

    Very thorough and kept us updated on when the vehicle would be completed. Jamie was very friendly and courteous.

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    Dealer Response

    Thanks for this great review Ron! I'll be sure to let Jamie know you appreciated all of his help! Feel free to reach out to me with any questions you ...have in the future. Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com

  • 5.0 out of 5
    May 17, 2017

    I brought my 2013 GMC Terrain in recently with some rust on two inner door panels that I learned was not covered under warranty because there was not actually... a perforation. I later heard from one of your reps,Jamie Doubek, that the manager had made some phone calls and the repairs were made at the body shop with no cost to me. I am very appreciative to both Jamie and the manager for making this happen and I can tell you it is this kind of service that will keep me coming back to McGrath for my future vehicle needs. Thank you very much! Doug Fuller

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    Dealer Response

    Thanks for this incredible review Doug! I'm very happy to hear we were able to take care of all of your needs! Feel free to reach out to me with any q...uestions or concerns you may have in the future! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com

  • 5.0 out of 5
    March 9, 2017

    I was treated with respect from the beginning. Jake Stovie explained all the features on the vehicle I was interested in both at the dealership and the... test drive. Jessica Pira handled the financing quickly and thoroughly explaining all documents to my satisfaction. I purchased the rust proofing and paint protection package which Jill explained very well and set up an appointment convenient to me. I enjoyed my experience with these people. I thought all the personnel working there were very friendly, helpful and courteous. The dealership was very clean and I really liked the apples. I highly recommend this dealership and the personnel that helped me during my purchase.

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    Dealer Response

    Thanks for this amazing review Ron! I will be sure to let Jake and Jess know that you really appreciated all of their help! Thanks for taking the time... to let me know about your experience. Feel free to reach out to me with any questions or concerns you may have! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com.

  • 5.0 out of 5
    November 14, 2016

    McGrath Buick made me feel like part of the family. This dealership cares about their customer going beyond making your experience the very best possible.

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    Dealer Response

    Thank you for this outstanding review! We appreciate your business and we look forward to working with you in the future!

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