Reviews
Will do business again
This was my first purchase through Berlin City, Justin Stacey was our salesman. When I called and told him of my situation, he promised he would do everything for me and low and behold he did exactly that. I had a lot of tough questions and he answered all of them thoroughly and without hesitation. He was extremely helpful pointing me in the right direction and I will be enjoying my new SUV being delivered to my front door tomorrow! Justin made this purchase fun and easy! Not what I expected from Sales anymore, I never experienced the pushiness I have had to feel working with the other dealerships. I will be a repeat customer for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
easy doesn't explain it
So a little over a month ago I started looking for a truck and I called berlin city and spoke with justin he worked with me for over a month back and fourth to find me the exact truck and payment I wanted I would recommend this man to anyone I wasn't just another costumer it was like we had know each other for years had that since of family I had an accident in my family and every time we talked that was the first thing he would ask about how my family member was you don't find people like this all in all the best experience I have ever had buying a vehicle if they had a button for 10 stars I'd push it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Berlin City Chevrolet ROCKS
Very happy with the salesperson Justin Stacey...he made the deal easy. Justin also showed us all of the wonderful features on or new Silverado LTZ Z71. He was just a pleasure to purchase a vehicle off. We have purchase over a dozen GM vehicles over the last couple of decades and this truly was the easiest deal to date. The paper guy Jason Amadon also a pleasure to work with. I highly recommend Berlin City Chevrolet to anyone looking to purchase a new or used car or truck. Happy Happy Happy :) Chris of VT
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris M
I have purchase over a dozen GM vehicles for my wife and I over the last couple of decades. When Berlin City Chevrolet says they make buying "easy" they mean it. We just purchased a 2016 Silverado LTZ Z71 and the process was outstanding. I would recommend this dealer to everyone!!! From the paperwork to the salespersons knowledge the experience is unmatchable. Ask for Justin Stacey, he rocks. Two very happy customers.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Will return again and again.
We have bought 2 vehicles through Berlin City, and Rebekah Dumont was our salesperson both times. She was professional, honest, and very easy to deal with. We will continue to buy our vehicles at Berlin City even though it is a 2 and 1/2 hour drive for us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT SALES TEAM
VERY GOOD SALES TEAM! GREAT PEOPLE TO WORK WITH! SPECIAL THANKS TO MIKE HUNTINGTON & CHAD CRANE BOTH WORKED WITH ME TO GET T A TRUCK I LIKED & A PAYMENT I COULD HANDLE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience at Berlin City Chevrolet
Great experience on my recent purchase of my Chevy Silverado. From my first contact to driving away in my new vehicle. Our salesperson Rebekah Dumont worked hard to get my business. Working with me on off ours due to my schedule and was super helpful and very patient with me. Can't say enough about the professionalism of all and recommend Berlin as the place to go to buy your next car or truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Trustworthiness
It's not easy as a car buyer to trust a dealership.I have 100 percent confidence when I buy a used vehicle at Berlin City.They go above and beyond to make sure the car your buying is sound.Justin was very helpful and quickly answered any and all of questions.I will be back for my next vehicle and recommend Berlin City to anyone looking for a fun,trustworthy buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2016 Buick Enclave
Andy was an excellent sales man. He answered every question we had and if he didn't have the answer he found it out and told us. This place is a friendly place and we would recommend this place to anyone looking into buying a vehicle. So far we have been very happy with the vehcile except for the fuel mileage and the power it has.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Car Buying Experience!
From the start, my sales associate, Andrew Moser was very helpful and knowledgable! I was going from an 06 Trailblaer to a 2015 Chevy Cruz with lots of new options I did not understand. Andy was very patient and explained everything. It also helped that he has a great personality! The dealership itself is very welcoming, clean with easy access, courteous employees and when you represent a great product! How can you go wrong?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car