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Conley Subaru

(1,048 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–6:00pm
Tuesday 8:00am–7:00pm 8:00am–6:00pm
Wednesday 8:00am–7:00pm 8:00am–6:00pm
Thursday 8:00am–7:00pm 8:00am–6:00pm
Friday 8:00am–7:00pm 8:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 360-8421 (888) 360-8421
Used (866) 983-9101 (866) 983-9101

Reviews

(1,048 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conley Subaru from DealerRater.

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I was visiting the area from Virginia with my newly

I was visiting the area from Virginia with my newly purchased preowned 2021 Subaru Forester Sport and needed an oil change. Dealership is clean and well appointed. Staff was friendly, spoke a few minutes with Zach in Sales who was helpful and friendly. Angel in Service was very welcoming, friendly and efficient. My service was quick and thorough. Really couldn't ask for more! If it weren't so far, I'd definitely make Conley my dealer. The cost of my service was extremely reasonable, almost worth traveling back for my next oil change! Can't say thank you enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well working with Zach and Angel and hope you enjoy your new vehicle. We truly appreciate your feedback!

The staff at Conley Subaru was so professional and so

The staff at Conley Subaru was so professional and so helpful in our purchase of our outback wilderness. One of the best dealerships ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Conley Subaru

Excellent experience from the friendly and professional service team. Fully explained issue and quickly resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Yes!

Yes!!! Since I get inside the store and the people are nice. I feel confortable 👍🏼

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Conley Subaru. I'm glad to hear that we were able to assist you and that you had such a positive experience.

The only thing I can say that’s negative is the length of

The only thing I can say that’s negative is the length of time the service took. Waiting area was clean and everyone was very polite.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Conley Subaru. We truly appreciate and your patience and look forward to having you as one of our valued customers for many more years to come!

Good, prompt, professional service.

Good, prompt, professional service. Friendly and knowledgeable, work is done quickly and is done right. Always a pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Conley Subaru.

Everyone from the time I drove up to service and parked

Everyone from the time I drove up to service and parked my car with parking attendant, talked with Tim, Service Manager and service advisor, Jessica, consulted with Mikey who worked on my car in service department I experienced attentive, efficient, exceptional, friendly, knowledgeable, fast service and made sure all my concerns were met at Conley Subaru the best in the business. Thank you to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Car was repaired per the work order and to our

Car was repaired per the work order and to our satisfaction. The service department provided a driver to take us home and pick us up when work was completed. Very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Consumer response

I’m sure we’ll be back in the future. Great experience.

It’s such a pleasure to deal with this dealership.

It’s such a pleasure to deal with this dealership. I would recruit to anyone stop by and see for yourself

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Good Experience

This is one of the best I've dealt with in my 70 years of driving. Friendly, efficient service - makes you feel at home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the 5 star review. We truly appreciate your business.