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Zeigler Chrysler Dodge Jeep Ram of Schau

(2,014 reviews)
Visit Zeigler Chrysler Dodge Jeep Ram of Schau
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (847) 453-3146 (847) 453-3146
Used (847) 453-4520 (847) 453-4520
Service (847) 453-4629 (847) 453-4629

Reviews

(2,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Chrysler Dodge Jeep Ram of Schau from DealerRater.

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Terrible experience with this dealership!

Terrible experience with this dealership! They got a trade in of a VW ID BUZZ. I called and reserved this vehicle. My bank was working on financing the deal. I have a bill of sale signed by the dealership. The bank could not finance the vehicle because the dealership did not have the title. Spoke with a manger 2 days ago who ASSURED me the car was mine and the title would come in about a week. Found out today, they sold the vehicle to someone else! Wasted a lot of my time, energy, and the banks time and energy as well. Very disorganized. Crooks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tech seemed irritated I kept asking when my car would be

Tech seemed irritated I kept asking when my car would be done as I had to get to work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Was helpful showing me what i was looking for and

Was helpful showing me what i was looking for and explained well. Overall good experience. Didn’t try to oversell

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Jason was very attentive to my car issues and he was

Jason was very attentive to my car issues and he was super helpful on making sure our needs were met while our car was getting repaired

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a great experience with our team at Zeigler Chrysler Dodge Jeep RAM! Thank you for sharing your positive feedback.

Very professional and clean work done on time.

Very professional and clean work done on time. Will come back in the further. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback. We're glad to hear you were satisfied with our service at Zeigler Chrysler Dodge Jeep RAM.

Excellent service and a smooth sale.

Excellent service and a smooth sale. Everyone I worked with was extremely friendly and accommodating to my vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your positive experience with Zeigler Chrysler Dodge Jeep RAM. Our team is glad to have been helpful and accommodating during your vehicle purchase.

Had a wonderful experience at this location!

Had a wonderful experience at this location! Jordan Cruz was very knowledgeable and kind! Thank you for all your help! I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Zeigler Chrysler Dodge Jeep RAM. We're glad to hear you had an enjoyable experience and are loving your new car. Safe travels ahead!

Pleasant experience.

Pleasant experience. Everyone was nice and professional. Took time to explain the car’s functions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We're glad our team could assist and provide helpful explanations at Zeigler Chrysler Dodge Jeep RAM. Enjoy your new vehicle!

It took 3 hours for a simple oil change and tire rotation

It took 3 hours for a simple oil change and tire rotation even with an appointment!!!! Service writer didn't even keep me informed of delays. This is the second time now of bad service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you about your recent experience with our Service Department, focusing on the wait time for an oil change and tire rotation, as well as the quality of communication regarding the status of any updates. Please reach out to me at a time that is best for you. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

ABSOLUTE FABULOUS SERVICE.

ABSOLUTE FABULOUS SERVICE. TAKING CARE OF MY VEHICLE EVEN THOUGH I DID NOT BUY IT THERE AND WAS HAVING ALL KIND OF PROBLEMS WITH THE FACTOR PROBLEMS AND BAD REPAIR BECAUSE OF STATE FARM BECAUSE OF MOSES. I HAVE MY CAR RUNNING BEAUTIFULLY. HE DESERVES A PROMOTION. PETER ANTHONY ORTOLANO RETIRED SENIOR ENGINEER WATER MANAGEMENT CHICAGO

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Peter. We're happy to have provided service for your vehicle and that it's now running smoothly. We appreciate the feedback about our team at Zeigler Chrysler Dodge Jeep RAM.