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PAUL MASSE BUICK GMC SOUTH

(362 reviews)
Visit PAUL MASSE BUICK GMC SOUTH
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–7:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2021 consumer dealer award

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New (401) 515-4289 (401) 515-4289
Used (401) 515-4772 (401) 515-4772
Service (401) 566-7914 (401) 566-7914

Inventory

See all 265 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
PAUL MASSE BUICK GMC SOUTH FOR NEWPORT, RI & SOUTH KINGSTOWN AUTO SHOPPERS. Paul Masse Buick GMC South is an award-winning auto dealer, bringing expert automotive experience to SOUTH KINGSTOWN, Wakefield-Peacedale, and beyond. For years, thousands of customers have come to our dealership, making us the #1 Dealer in Rhode Island. We are proud to serve Narragansett buyers. Wakefield-Peacedale and Newport, RI Buick and GMC shoppers should know that our One-Price policy assures that they get our best price upfront, every time, on every vehicle.
One Price! Saving You Time & Money.. Every Day!

Service center

Phone number (401) 566-7914

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(362 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of PAUL MASSE BUICK GMC SOUTH from DealerRater.

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Two and a half years later our salesman, tom frat, is

Two and a half years later our salesman, tom frat, is still going above and beyond for us!! He arranged a service for my truck, got me an appointment and the truck fixed in no time. This man is a true people person and knows customer service like the back of his hand. Tom needs to be recognized for his ability to ALWAYS TAKE OF THE CUSTOMER FIRST!

Two and a half years later our salesman, tom frat, is

Two and a half years later our salesman, tom frat, is still going above and beyond for us!! He arranged a service for my truck, got me an appointment and the truck fixed in no time. This man is a true people person and knows customer service like the back of his hand. Tom needs to be recognized for his ability to ALWAYS TAKE OF THE CUSTOMER FIRST!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Buick GMC South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I appreciate the prompt and excellent service that was

I appreciate the prompt and excellent service that was provided at Paul Masse Buick GMC South. Special thanks to Peter from the service department who worked hard to assure that all of the issues with my wife's pickup truck were resolved. Thanks to Paul and the great team he has assembled.

I appreciate the prompt and excellent service that was

I appreciate the prompt and excellent service that was provided at Paul Masse Buick GMC South. Special thanks to Peter from the service department who worked hard to assure that all of the issues with my wife's pickup truck were resolved. Thanks to Paul and the great team he has assembled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ann, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Masse Buick GMC South, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The sales team are always professional and knowledgeable.

The sales team are always professional and knowledgeable. I refer all friends and family to Paul Masse.

The sales team are always professional and knowledgeable.

The sales team are always professional and knowledgeable. I refer all friends and family to Paul Masse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Will never buy a car there again service department rude.

Will never buy a car there again service department rude..Have a issue with a 2019 chevy trax they said we don't service Chevy's .Was referred to Wakefield never went Goidbye

Will never buy a car there again service department rude.

Will never buy a car there again service department rude..Have a issue with a 2019 chevy trax they said we don't service Chevy's .Was referred to Wakefield never went Goidbye

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I have leased 2 vehicles and bought 2 used vehicles from

I have leased 2 vehicles and bought 2 used vehicles from Paul Masse GMC South. I have never been lied to or miss lead. If the vehicle I was looking for wasn't there they made every effort to find exactly what I was looking for.

I have leased 2 vehicles and bought 2 used vehicles from

I have leased 2 vehicles and bought 2 used vehicles from Paul Masse GMC South. I have never been lied to or miss lead. If the vehicle I was looking for wasn't there they made every effort to find exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Tom Frat is by far the most professional Salesperson is

Tom Frat is by far the most professional Salesperson is any industry that we have ever dealt with.

Tom Frat is by far the most professional Salesperson is

Tom Frat is by far the most professional Salesperson is any industry that we have ever dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Paul Masse is a great dealership to purchase a vehicle

Paul Masse is a great dealership to purchase a vehicle from. This is my second GMC from this dealership and I am very pleased with the vehicle, the service department and last but not least Tom Frat. Tom made my deal work to fit into my budget. It is a pleasure to deal with him. He takes the anxiety out of purchasing a vehicle. I highly recommend Tom Frat and Paul Masse

Paul Masse is a great dealership to purchase a vehicle

Paul Masse is a great dealership to purchase a vehicle from. This is my second GMC from this dealership and I am very pleased with the vehicle, the service department and last but not least Tom Frat. Tom made my deal work to fit into my budget. It is a pleasure to deal with him. He takes the anxiety out of purchasing a vehicle. I highly recommend Tom Frat and Paul Masse

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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If your in the market for a Buick or Gmc than Paul masse

If your in the market for a Buick or Gmc than Paul masse is were you want to go. when you get there ask for TOM FRAT, TOM treats you like a friend not just another customer. he is a true professional and will change your negative perception of a of a sales men.

If your in the market for a Buick or Gmc than Paul masse

If your in the market for a Buick or Gmc than Paul masse is were you want to go. when you get there ask for TOM FRAT, TOM treats you like a friend not just another customer. he is a true professional and will change your negative perception of a of a sales men.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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A quality dealership in all respects.

A quality dealership in all respects. Knowledgable personel in sales, finance, parts and service. We?ve been dealing with this dealership for nearly a decade since moving to RI. We have either purchased or traded in several vehicles with the promised hassle free process. Our vehicles are always serviced/repaired right the first time at a reasonable cost.

A quality dealership in all respects.

A quality dealership in all respects. Knowledgable personel in sales, finance, parts and service. We?ve been dealing with this dealership for nearly a decade since moving to RI. We have either purchased or traded in several vehicles with the promised hassle free process. Our vehicles are always serviced/repaired right the first time at a reasonable cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Louis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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I have been a customer for many years.

I have been a customer for many years.. Ive purchased over 6 suv's over the years. this time I traded in my Encore for an Envision and I complely regret it. Not only the the car reek of smoke now that the seats have dried after they cleaned it but it is a horrible ride and very noisy. I did take this car back to them and they stated they fixed the window that had a gap. Well I dont think so! its still very loud .. Im not happy with this vehicle I wish I had kept my Encore !

I have been a customer for many years.

I have been a customer for many years.. Ive purchased over 6 suv's over the years. this time I traded in my Encore for an Envision and I complely regret it. Not only the the car reek of smoke now that the seats have dried after they cleaned it but it is a horrible ride and very noisy. I did take this car back to them and they stated they fixed the window that had a gap. Well I dont think so! its still very loud .. Im not happy with this vehicle I wish I had kept my Encore !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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