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Future Kia of Clovis

(1,350 reviews)

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(1,350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Future Kia of Clovis from DealerRater.

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I would like to extend a heartfelt thank you to the Kia

I would like to extend a heartfelt thank you to the Kia dealership and the incredible team that made my car purchase smooth and stress-free! A special thanks to my salesman, Roy, who was exceptional. I truly appreciate the outstanding service, patience, and professionalism I received throughout the entire process. I’m already loving my new ride. Thank you for making it happen!

I would like to extend a heartfelt thank you to the Kia

I would like to extend a heartfelt thank you to the Kia dealership and the incredible team that made my car purchase smooth and stress-free! A special thanks to my salesman, Roy, who was exceptional. I truly appreciate the outstanding service, patience, and professionalism I received throughout the entire process. I’m already loving my new ride. Thank you for making it happen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was driving an older Audi and was concerned that it was

I was driving an older Audi and was concerned that it was out of warranty and the cost to repair these cars was astronomical! I received a letter in the mail from Curt Cowling describing a program KIA offers for people that have been in bankruptcy. I contacted Curt over the phone. He was very kind and informative. We made an appointment and that same day he and I visited further and I was really impressed that he wanted to know what I felt about my current car and if I did get a new car, what would be important reasons for me to agree to buy. He asked if I'd like to look at some new cars and I was very skeptical because I couldn't imagine KIA doing a car deal with me since I did have a bankruptcy, and I didn't think they could get the price I needed to pay monthly. I was wrong. I fell in love with the K4 and they had quite a few to choose from. I test drove it and loved it more. Before I knew it, the paperwork was done, the price of the vehicle and the monthly payments were right where I needed them to be. Curt knew so much about the car. The finance manager was awesome as well. I got a great deal and a fantastic warranty! I'm so impressed by this whole experience! Thank you Future KIA of Clovis!

I was driving an older Audi and was concerned that it was

I was driving an older Audi and was concerned that it was out of warranty and the cost to repair these cars was astronomical! I received a letter in the mail from Curt Cowling describing a program KIA offers for people that have been in bankruptcy. I contacted Curt over the phone. He was very kind and informative. We made an appointment and that same day he and I visited further and I was really impressed that he wanted to know what I felt about my current car and if I did get a new car, what would be important reasons for me to agree to buy. He asked if I'd like to look at some new cars and I was very skeptical because I couldn't imagine KIA doing a car deal with me since I did have a bankruptcy, and I didn't think they could get the price I needed to pay monthly. I was wrong. I fell in love with the K4 and they had quite a few to choose from. I test drove it and loved it more. Before I knew it, the paperwork was done, the price of the vehicle and the monthly payments were right where I needed them to be. Curt knew so much about the car. The finance manager was awesome as well. I got a great deal and a fantastic warranty! I'm so impressed by this whole experience! Thank you Future KIA of Clovis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Worst car buying experience ever!

Worst car buying experience ever!!! Got a call from CURT telling me about they're first time buyers program stating that I would be approved and they would put me in a reliable car for 8 to 9 months all I had to do was make every payment on time, then I could pick one of they're more luxury vehicles. so l booked a appointment and came in, he gave me about 5 vehicles to choose from. I picked one didn't really care for any of the options but l picked what I thought may be the best option out of the 5 he came back with a monthly note plan and said my payment would be 750$ a month for a Kia soul 2022 and told me that after the 8 months my payment would go down and again I would be in a car that I actually wanted . so with the fact that it would only be 8 months I went ahead and did it WORST MISTAKE EVER.! Once he took my money I didn't matter anymore and their word meant nothing!!!! they constantly gave me the run around especially after the 8 months. I made every payment on time actually early every single month not one late payment and they did not hold they're end of the bargain. the only reason I got the car was because of this supposedly first time buyers program if it wasn't for CURT lying to me about that program I would have never bought a car from them. So now what I was stuck with a car I never wanted from the beginning and a 750$ car payment. I had to do a voluntary repossession because I definitely was not going to keep paying 750 dollars a month for 76 months for a car that's only worth at the most 20,000 that I never wanted in the first place you do the math.... So now Instead of having no credit I have the worst credit because of this stupid car lot annnnd I have to buy another car THANKS ALOT CURT COWLING AND THANKS ALOT FURTURE FORD KIA YOU GUYS DID A GREAT JOB F**king OVER YOUR CUSTOMERS

Worst car buying experience ever!

Worst car buying experience ever!!! Got a call from CURT telling me about they're first time buyers program stating that I would be approved and they would put me in a reliable car for 8 to 9 months all I had to do was make every payment on time, then I could pick one of they're more luxury vehicles. so l booked a appointment and came in, he gave me about 5 vehicles to choose from. I picked one didn't really care for any of the options but l picked what I thought may be the best option out of the 5 he came back with a monthly note plan and said my payment would be 750$ a month for a Kia soul 2022 and told me that after the 8 months my payment would go down and again I would be in a car that I actually wanted . so with the fact that it would only be 8 months I went ahead and did it WORST MISTAKE EVER.! Once he took my money I didn't matter anymore and their word meant nothing!!!! they constantly gave me the run around especially after the 8 months. I made every payment on time actually early every single month not one late payment and they did not hold they're end of the bargain. the only reason I got the car was because of this supposedly first time buyers program if it wasn't for CURT lying to me about that program I would have never bought a car from them. So now what I was stuck with a car I never wanted from the beginning and a 750$ car payment. I had to do a voluntary repossession because I definitely was not going to keep paying 750 dollars a month for 76 months for a car that's only worth at the most 20,000 that I never wanted in the first place you do the math.... So now Instead of having no credit I have the worst credit because of this stupid car lot annnnd I have to buy another car THANKS ALOT CURT COWLING AND THANKS ALOT FURTURE FORD KIA YOU GUYS DID A GREAT JOB F**king OVER YOUR CUSTOMERS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This Place has the Lowest Customer service and Knowledge

This Place has the Lowest Customer service and Knowledge in Treating a Potential Buyer On the Phone as Well as in Person. Im Gonna Buy My New Care From Another Dealer.

This Place has the Lowest Customer service and Knowledge

This Place has the Lowest Customer service and Knowledge in Treating a Potential Buyer On the Phone as Well as in Person. Im Gonna Buy My New Care From Another Dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Service

Took my car in for service and they can’t give me a date when they can preform a diagnosis, they have had my car for a week now, I will take it some where else today

Service

Took my car in for service and they can’t give me a date when they can preform a diagnosis, they have had my car for a week now, I will take it some where else today

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Dealership

Great customer service. Fast and precise work done on my vehicle. Everything was done right the first time. They keep you up to date on the progress of your vehicle while it's being worked on.

Great Dealership

Great customer service. Fast and precise work done on my vehicle. Everything was done right the first time. They keep you up to date on the progress of your vehicle while it's being worked on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

I love that they are so friendly and offer to wash my car!! Part of the service includes rotating tires! Very fast for what needed to be done on my vehicle..!

Great service

I love that they are so friendly and offer to wash my car!! Part of the service includes rotating tires! Very fast for what needed to be done on my vehicle..!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Keep Smiling

I always have great service when I go to the Kia service. David is an awesome service rep. He greeted me as soon as I walked in the door and kept me informed of everything. Then called when my car was done and ready. It did have a couple of recalls that they took care of in a timely matter. Thank you always Kia.

Keep Smiling

I always have great service when I go to the Kia service. David is an awesome service rep. He greeted me as soon as I walked in the door and kept me informed of everything. Then called when my car was done and ready. It did have a couple of recalls that they took care of in a timely matter. Thank you always Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Dealership

Great dealership. Fast and friendly service in the mantiance department. Great make of cars and they are knowledgeable about all models that they sale. Easy access to the main street.

Great Dealership

Great dealership. Fast and friendly service in the mantiance department. Great make of cars and they are knowledgeable about all models that they sale. Easy access to the main street.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great sales people but do research before

Richard was a great person to help shop for your car! However please ask for documentation on what they tell you. When we went into sign the paper work with the finance person they were giving a different price than we were told. Then the finance person was rude after trying to negotiate based off what we were told.

Great sales people but do research before

Richard was a great person to help shop for your car! However please ask for documentation on what they tell you. When we went into sign the paper work with the finance person they were giving a different price than we were told. Then the finance person was rude after trying to negotiate based off what we were told.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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