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Future Kia of Clovis

(1,350 reviews)

Reviews

(1,350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Future Kia of Clovis from DealerRater.

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great in every way good coffee

Up front and no games! Roberto was very good at his job and kept us informed about what was going on. Very positive experience. Love the music Gary and Mary McGovran

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Roberto was able to provide an efficient and overall positive experience. Sincerely, The Future Kia of Clovis Team

Great Sales Agent / Horrible Dealership Ethics

This transaction was seamless, for the most part. I feel our Sales Agent was knowledgeable, courteous and informative, made it easy. The Finance Manager must be on commission, they should just draw up the legal paperwork and not be involved in high pressure sales! Cause that is all he seemed to care about???

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Future Kia of Clovis Team

quick and easy

easy, fast, reliable service. Went in, found what I was looking and only took a few minutes to close deal. Sales person and management were top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, The Future Kia of Clovis Team

Excellent service

Fast and friendly service...the process was very easy...we worked with two very knowledgeable and efficient people...my experience was the best I have every had at a car dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Future Kia of Clovis Team

Great Sales Representatives Professional Business

My name is Christian Fernandezz and I came to this dealership in search of a new Kia Sorento, and i have to honestly say, that vehicle aside, the support that i got from the dealership has surpassed and changed my mind about Kia dealerships. To be more specific, i came on the 4th of July looking for a new Kia Sorento, with the plan to test drive one and possibly buy one. My sales representative, Stephen Veroe, was a joy to work with. He was patient, understanding, a great listener and more importantly a great businessman. I say this with upmost sincerity. I'm an engineer by profession, and its in my nature to over-analyze the numbers (more than once too!). But from the moment i test drove the car, to the moment i sat down to negotiate a deal, i was extremely surprised how great of a negotiator Stephen was. He was very knowledgeable, informative, and professional discussing the offers with me, and a great mediator between myself the costumer and management, trying to both appease and reasonably establish grounds for agreement between both parties. It is of no surprise that i got out of the dealership with a new car, but personally i got much more than that. I know with great certainty that this will be my dealership of choice for future purchases and/or recommendations; they deserved my praise and certainly my business. I hope i get the pleasure to make future business with them, especially with Stephen Veroe. Thank you Future Kia of Clovis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Christian. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, The Future Kia of Clovis Team

Great Deals on the the new sorento

The sales associate worked hard to get me approved and gave me the space to choose the car I wanted.He definitely was not to pushy or annoying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Future Kia of Clovis Team

Perfect

Great sales person . Everything was done in a timely manor and worked with our every need . Very knowledgeable to teach me about my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Future Kia of Clovis Team

Great service

I liked that I was taken care of by Eddie in a friendly and professional manner. I was provided with much needed information with everything I needed; and because of everyone else who helped me I got a brand new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Future Kia of Clovis Team

Amazing Service, Very Friendly

They were able to get me the car I wanted. Explained every detail about what I'd be paying to the type of warranty I have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, The Future Kia of Clovis Team

Very clean, people wers very friendly and helpful.

From the first day I called Robert was very helpful. Didnt call 100 times, was very patient. When we met he was very professional and i am very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Future Kia of Clovis Team