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Future Kia of Clovis

(1,350 reviews)

Reviews

(1,350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Future Kia of Clovis from DealerRater.

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Awesome service with minor issues

Friendly and Helpful salesman and management. Even if it was busy. Roy the salesman kept me in contact and informed and followed up in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Future Kia of Clovis Team

Great service

My experience went well for me being a first time new car buyer , did not fell pressured or was not bugged to buy when I left the first night after viewing inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Future Kia of Clovis. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Future Kia of Clovis Team

Great service. Clean showroom and facilities.

Sales people didn't seem to be "pushy" at all which is most buyers or lookers feel. Everyone seemed to be very willing to answer any questions or direct us to the right person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

To say thank you is not enough, Janet! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Future Kia of Clovis again! Sincerely, The Future Kia of Clovis Team

Great experience, Friendly staff, and no pressure!

No pressure toward making a decision of purchasing a new KIA! Friendly staff will to go the extra mile! And listen to our needs and wants and accommodated them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Future Kia of Clovis, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Kind regards, The Future Kia of Clovis Team

Awesome sales team and vehicle lineup!

Stephen was great from beginning to end. I came in just to look and honestly did not think I would buy a Kia. His help and the great looking car made all the difference.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Future Kia of Clovis Team

Clean place, Friendly w/us, explained everything..

Anthony the salesman was very friendly, easy to talk to, gave us something to drink awhile we waited...Made a good experience...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Future Kia of Clovis Team

Great service

It was a smooth and easy purchase. They had great service and an awesome knowledge of the vehicle and all it’s features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Future Kia of Clovis Team

Great Experience!

Not too much pressure to buy additional items. Once I said 'No' they understood. Which I appreciated as this is usually a huge turn off for me. I know it's their job to sell additional items so I do understand what is expected of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Future Kia of Clovis Team

Great experience

Eddie Was very nice showing us the cars had patience with us 👍Juan was very prompt in answering my emails and my questions thank you so much for all you guys do👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Eddie and Juan were able to meet your needs. At Future Kia of Clovis, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Future Kia of Clovis Team

fenomenal experience

Great staff willing to go the extra mile to ensure, i had the best experience along with satisfaction. Mr Vercoe made this possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, The Future Kia of Clovis Team