Meet Ken Higgs

Bought a used suv from this dealer and was told by bernadette that it came with both sets of keys.After i payed for it now she doest have the extra set of keys.suv brakes down next day and i called and talk to ken and he said someone from service would call me right back. Six hours later no call. So i went there in person and it seems there is a lot of finger pointing going on.So i talked to Damian from service about it . told him rear brakes were making noise and it would not start ,so they tow it in and had it for about two weeks . Now i get a letter from dmv stating that they could not give me my title for reasons that the dealer did not send all documents.So i go there again and showed tom the letter i got from dmv and told him the rear brakes are still making noise and it seems he didnt want to hear it. So i will not do business hear again.

Bought a used Kia minivan. The process was quick, the salesman, Rick was honest and down to earth. The van was in great condition. Drove it 100 miles so far and love it. Ken the finance manager was great to work with also. You can tell the folks there genuinely care about the customers. When we are ready to purchase our next car we will be back!

Bernadette did a fantastic job with my sale I will keep coming back thanks for everything

Bernedette is amazing and I’ll def be back :) she has a way with customers that is so inviting

Tried to purchase a Telluride twice. First time found a car asked them to work out the numbers and call me. NEVER CALLED BACK. Second time found the car I like told them I would be in the next day to buy they sold it and never called again. Third time I tool the car I did buy from Owings Mills Kia because the sales here sucked and after they did the service they lied about the service intervals. Bad never recommend this place.