Fairfield Kia

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    January 11, 2019

    Went to the dealer. Spoke with Scott D. who gave me a card with 3 phone numbers. NONE of them answer and NONE of them took a voicemail.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    November 25, 2018

    Took over two weeks to get the car repaired had to fight to get a loaner only had car for 7 months needed new steering rack and wheel bearing was told... before we bought it it had been gone thru if it was they missed a lot

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 4, 2018

    I leased a new Optima Hybrid, and the whole process couldn't have been easier and less pressured. Also, no dreaded pressure to buy add-ons such as extended... warranty or special paint protection. Thanks for making the process easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 5, 2017

    I leased a Kia Sportage. Chris, Matt, Jennifer and Ethan were wonderful. They were all knowledgeable about the lease programs, knowledgeable about the... vehicle and the transaction was done efficiently. I will definitely return to Fairfields!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 2, 2017

    Facilities were very clean but very worn looking. Desk chairs were worn and ripped.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2017

    I went in to test drive a Kia and of all the dealerships my husband and I went to that day was the first to ask to take a copy of my license for a test... drive. We met with Brian (Batman) and he was professional and very personable. He was not pushy at all and made us feel comfortable. It took us another month before we purchased but Brian was one of the only salesmen that we meet that we felt comfortable with. I would suggest anyone looking for a great buying experience to give Brian (Batman) a call. He listened to what I wanted and talked to me as an equal ( which I found very rare amongst other salesmen as a woman...most would talk to my husband like I wasn't standing there).

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 5, 2017

    Went to Kia to get a family car for the new one on the way other dealerships swiftly lead us to the door. These guys worked hard and found a lender for... me and I couldn't be happier. It was quick and painless and got a great deal!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 24, 2017

    We leased a new Kia Niro and our experience with Fairfield Kia was excellent. We worked with Bob, our sales guy, and Mike the Sales Manager. The were friendly,... no pressure, up front, and honest. They bent over backwards to get us a good deal on the car we wanted. I highly recommend visiting this sales team when it comes time to buy or lease your next car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    February 2, 2017

    This was my first repair at Fairfield and I dread the though of having to go here again.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 19, 2016

    We have been dealing with KIA since the year 2000, our first car was a Sephia it was a great little car. Since 2008 we had two Sportage's and just traded... in a Sorento year 2015 for a Sportage 2017. As we can see so far, we did a good trade again. Our Sales person was Michael LaBrecque. He did a good job of keeping as comfortable. He kept the monthly payments as close as much as he could to what we asked him to keep of what we were paying before. If I needed a car again, I would ask him to help me again. Thank you for your service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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