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Burdick Toyota

(286 reviews)

Reviews

(286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best experience ever from burdick Toyota

My experience was great - quick and easy time buying the car - service was impeccable and timely and she knew everything about the car - great person to deal with - this is my family’s second time buying a car and we’re ready to buy our 3rd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience

My SUV was ordered & came in earlier than expected. Salesperson was helpful and efficient. Process overall took very little time. I am happy with purchase and the follow-up from dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer Care is alive and well at Burdick Toyota!

Great experience at Burdick Toyota! Shannon in sales was wonderful and took great care of us when we picked up our new Sienna. I highly recommend them as a the best place to get your new Toyota. We came from out of state to get our new Toyota there because we were treated great in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Toyota for all!!

The Service department, Parts department and Sales department are on point! Always had great experience every time I visit. Thank you for the great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Burdick Toyota

Great service from Pat to get us into our new 2022 RAV4. Great job!! The sales process was easy and our vehicle came in 2 months early!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Pat Sullivan was great too work with. He took time with us. Very informative and honest. I would suggest him if you are looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New truck lease

Pat Sullivan was excellent throughout my lease renewal process. From explaining the issues around the immediate availability of new vehicles and explaining the lease extension process to informing me when a new truck became available. Turnover from old to new truck was well organized and efficient. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car

Pat Sullivan was awesome! Very helpful organized thorough and patient. Explained all the paperwork and all the new setting in our new 4Runner. Sat with us while they changed our tires and explained all the new apps

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership. Would recommend!

Shannon helped pick my vehicle. She was super helpful and answered all my questions. I would recommend Burdick Toyota to fellow car buyers in Syracuse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesperson Shannon was great

Salesperson was above and beyond our expectations. Shannon L. made everything so easy. I will definitely buy another car from her. I need another car in 10 months and I will buy from her.Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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