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Formula Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Couldn't have ask for a better experience!

I'm so pleased I went to Formula Ford! The staff was friendly and knowledgeable. They were very accommodating and patient with my children (ages 9 and 11). I have no complaints and had a very positive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mschmell@stoneroadenergy.com

Best car buying experience. Luke was professional, knowledgeable and had great communications with us throughout the transaction !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Purchase on new Lincoln vehicle

My complete review will occur..when I receive my New Car Registration from the State of Vermont

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeffery, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

New Vehicle Buying Review

Always a great experience. They go above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

Formula Ford, Rutland, Vermont

Buying process painless. Courteous employees and exceptional salesperson, Luke.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there Lawrence, thank you for your great comments about Luke! We're glad you enjoyed your buying experience, and we hope to see you again soon. Take care!

Lincoln Navigator Service Visit

The Formula Ford Service Team is always very professional and courteous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Formula has the Formula

The folks at Formula Ford-Lincoln in Rutland, VT were very accommodating in the purchase of a new vehicle. They offered a fair trade and it was a no pressure sale. All rates a big plus with me. Even though they are not the closest dealer to me, I plan on going back for service and see how that works out too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service on Ford Explorer

service department is always clean and staff are friendly and efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent

Extraordinary service - took extra time to make sure everything was perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change and installing my summer wheels

Always very good service. I have known Dan Parrington for 30 years. I have been a Ford owner since 1998.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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