Reviews
Great help in finding the leak and very patient!
Great help in finding the leak and very patient! Did a great job in keeping in touch and describing what had been done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was great and fast and efficient.
Service was great and fast and efficient. They called immediately when it was done . Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great first service on our new Rogue.
Had a great first service on our new Rogue. Were kept informed by texts on the progress of our first oil change and inspection.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott and Cody were courteous and knowledgeable about the
Scott and Cody were courteous and knowledgeable about the vehicle we were looking at...the team worked together to get us a great deal within the budget we gave them...the whole process was smooth and effortless... although it took longer than I anticipated, we are pleased with the new vehicle and recommend others talk to Serra Cullman before going out of town...
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
This was the best service visit in over two years they
This was the best service visit in over two years they found the problem and ordered parts I was very happy
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There are friendly staffmembers working in the service
There are friendly staffmembers working in the service department. I love the small town vibe.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top notch service from start to finish!
Top notch service from start to finish!! Much better than the other dealership that I went to! Five star review!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased a truck 3 weeks ago, and we live out of
We purchased a truck 3 weeks ago, and we live out of state, we had to redo paperwork, the bank informed us they received their money and have yet to send us any thing to get a tag for the truck. It also needs over a 1000 dollar worth of work done to it. They promised us they would send a check. We can't get anyone on the phone unless we are trying to buy something else. Our son turns 18 soon and we were going to purchase something else, and told our friends we referred about our experience. Purchase at your own risk. We have been lied to so much we regret our purchase.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It was mandatory to purchase $3997.
It was mandatory to purchase $3997.00 Lifetime power train and motor warranty. When I expressed that I was not interested in this plan, I was told it was mandatory by the owner Tony Serra. I will not purchase another vehicle from this dealership.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Debbie — we appreciate you taking the time to share your feedback. Car buying can come with a lot of details (and enough paperwork to start a small bonfire), so we do our best to keep everything clear, upfront, and pressure-free. As we worked with you and your daughter — both online and in the store — we went through all the numbers and options together. Transparency is something we take seriously, from the pricing you see online to every step of the process in-store. If anything still feels off or worth talking through, we’d be happy to help. Just give us a call at (256) 676-2435 and ask for Maxine, our Customer Service Ninja — stealthy with solutions, and quick with a smile.
Zack and Amanda do a great job in the service department.
Zack and Amanda do a great job in the service department. Always great work by the technicians.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair