Reviews
We purchased a truck 3 weeks ago, and we live out of
We purchased a truck 3 weeks ago, and we live out of state, we had to redo paperwork, the bank informed us they received their money and have yet to send us any thing to get a tag for the truck. It also needs over a 1000 dollar worth of work done to it. They promised us they would send a check. We can't get anyone on the phone unless we are trying to buy something else. Our son turns 18 soon and we were going to purchase something else, and told our friends we referred about our experience. Purchase at your own risk. We have been lied to so much we regret our purchase.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It was mandatory to purchase $3997.
It was mandatory to purchase $3997.00 Lifetime power train and motor warranty. When I expressed that I was not interested in this plan, I was told it was mandatory by the owner Tony Serra. I will not purchase another vehicle from this dealership.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Debbie — we appreciate you taking the time to share your feedback. Car buying can come with a lot of details (and enough paperwork to start a small bonfire), so we do our best to keep everything clear, upfront, and pressure-free. As we worked with you and your daughter — both online and in the store — we went through all the numbers and options together. Transparency is something we take seriously, from the pricing you see online to every step of the process in-store. If anything still feels off or worth talking through, we’d be happy to help. Just give us a call at (256) 676-2435 and ask for Maxine, our Customer Service Ninja — stealthy with solutions, and quick with a smile.
Zack and Amanda do a great job in the service department.
Zack and Amanda do a great job in the service department. Always great work by the technicians.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice, honest and cared about my needs.
Nice, honest and cared about my needs. Minimum wait, was in and out in a hurry
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership was very clean, the employees were
The dealership was very clean, the employees were friendly and they had what I was looking at.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Rebecca, Cody & Matteo were wonderful to work with.
Rebecca, Cody & Matteo were wonderful to work with. They kept it fun and exciting even when we had no hope left.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Its always a quick service.
Its always a quick service. The staff is always helpful with any questions I have.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were fast, friendly courteous and informative.
They were fast, friendly courteous and informative. With a comfortable environment, not pushy. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great buying experience.
Great buying experience... Salesman Isaiah and the Sales Manager were very professional at all times.....
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was fast and efficient.
Service was fast and efficient. The waiting room and snacks were good. Always a good experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair