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Tony Serra Nissan Cullman

(1,932 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
New (256) 448-9472 (256) 448-9472
Used (256) 448-9474 (256) 448-9474
Service (256) 448-9482 (256) 448-9482

Reviews

(1,932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tony Serra Nissan Cullman from DealerRater.

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Mike and Cody were super helpful.

Mike and Cody were super helpful. Had a bit of miscommunication at the beginning but they got me in something I was happy in. And that I will definitely keep. My other car was Great but I hated the color and remote start didn't work half the time when I paid 800 for it. Cody and Jody even helped me clean out my car Mike did too I just had massive stomach surgery for the 2nd time in 6 months 6 weeks ago so I was unable to get my seat covers off by myself. They answered all my questions and I will definitely be back if and when we come back to purchase our truck in a few months. Exceptional service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Learned the hard way that appointments are the way to go.

Learned the hard way that appointments are the way to go. Wait time was minimal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I just wanted to take a moment to express my gratitude

I just wanted to take a moment to express my gratitude for the excellent care and service you provided for my car. Your attention to detail and commitment to customer satisfaction did not go unnoticed. Thank you for your outstanding work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

It is a nice and clean dealership, always been treated

It is a nice and clean dealership, always been treated right, nice cars. I have bussines with them 4 times

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I just bought my 4th brand new vehicle from this

I just bought my 4th brand new vehicle from this dealership. They went and picked up my vehicle from another dealer out of town because the car I wanted wasn’t available on site. They went above and beyond for me and I wouldn’t do business with anyone else! Big thanks to Jason Dumas for all his help! You guys are The BEST!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Mandolin Powell is an awesome service advisor!

Mandolin Powell is an awesome service advisor!! Would recommend her to everyone. Got my oil changed fast and painlessly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Doing good job’s everything fine y’all keeping hard work

Doing good job’s everything fine y’all keeping hard work and make us happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I would like to recognize Ashton.

I would like to recognize Ashton. She was very pleasant, professional and a pleasure to chat a little with.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

My Wife and I stopped in Saturday to look at a

My Wife and I stopped in Saturday to look at a Pathfinder. We were immediately greeted by Mike Crider as we got out of our car. Typically, I had rather be left alone while I look but it was different with Mike. He treated us like an old friend, not like a salesman. Honestly, we didn’t pull in to buy but when my Wife fell in love with one on the lot, Mike was able to answer all our questions and was very knowledgeable of the features on the vehicle. The negotiation you have to go thru to buy a vehicle has never been my favorite thing to do but Mike worked with us and for us to help get the numbers where we needed them to be. If he had been your typical salesman, we probably wouldn’t be the proud owners of a new 2024 Nissan Pathfinder today. Thanks Mike Crider!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Courteous, professional sales people.

Courteous, professional sales people. Prompt, thorough service. Responsive followup. Flexible schedule for test drive and maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!